Contract Coordinator

Position Title: Contract Coordinator II

Work Location: North Chicago, Illinois 60064

Assignment Duration: 12 Months

Work Schedule: Hybrid-onsite: Tuesday, Wednesday and Thursday. Must be in the office during these designated days during the week

Position Summary:

Economically and efficiently create and execute consulting and/or promotional speaker contracts commensurate with The Organization’s policies and objectives under tight timelines while adhering to a strict standard of business ethics and integrity. This position is responsible for contract creation, negotiation, and implementation to support client initiatives to deliver consulting and/or promotional speaker services to meet critical business needs and customer expectations.

Key Responsibilities:

• Responsible for compliance with applicable The Organization policies and procedures. Demonstrates knowledge of external guidelines (e.g., FDA, PhRMA) to ensure compliance.
• Responsible for negotiating and contracting for consulting and/or promotional speaking services in a timely manner.
• Identify, develop, and implement improved and standardized contracting practices to ensure the most efficient processes for the business.
• Educate key stakeholders on the same. Seek innovative solutions for the consulting and/or speaker process, develop action plans and participate in cross-functional teams.
• Requires broad range understanding of academic and industry experiences as they relate to consultant and speaker contracting
• Develop standard guidelines and updates associated with the consulting and/or speaker contracting process. In-depth knowledge of all compliance requirements and the implications of compliance incidents.
• Act as an interface for assigned therapeutic area globally.
• Provide support to ensure continuous improvement in consultant interface to ensure the best experience possible for our key opinion leaders and patients.
• Seek, develop, and establish business relationships with multiple groups across the organization including all areas of Legal, Commercial operations, medical affairs, R&D.
• Meet regularly with Stakeholders and support functions to ensure customer satisfaction and continuous improvement
• Seek, develop, and maintain business relationships with areas across the organization. Expert in the use of procurement tools including but not limited to; SAP, consulting and/or speaker program contracting systems, contract management.
• Proactive management of contracts, business stakeholders and consultants including, anticipation, resolution, and communication.
• Effectively develops and negotiates agreements with key opinion leaders, patients, and advocacy executives.
• Develops and maintains necessary files and records to maximize performance and ability to multi-task in a fast-paced environment without supervision.
• Understand and apply cultural awareness with US and OUS business entities.

Qualification & Experience:

• Demonstrates outstanding verbal and written communication skills.
• Consistently provides customer service-focused outcomes through empathy, time management, active listening, emotional intelligence, and problem-solving.
• Able to interpret regulations, follow specific guidance, and independently conduct contract and compliance reviews.
• Exhibits excellent organizational skills and strong attention to detail.
• Thrives in fast-paced environments, effectively managing multiple tasks while maintaining accountability and high standards.
• BA/BS preferred
• 3-5 years of experience processing high volumes of contracts and demonstrates a strong commitment to delivering exceptional customer service
• Must possess the appropriate level of skills necessary to effectively interface with all levels of employees and external HCPs, non-HCPs, and patients.
• Demonstrates ability to independently review and process standard contractual documentation, and seeks guidance for complex agreement types as necessary
• Experiences to include Negotiation, Project Management, and Contracting Experience
• Demonstrates good systems and business process aptitudes.
• Strong communication, presentation, and interpersonal skills and the desire to provide a high level of customer service • Computer applications (word processing, spreadsheets, and presentations).

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