What are the responsibilities and job description for the 403BM - Branch Manager position at Spectra Gutter Systems?
Description
The Branch Manager is responsible for overseeing the day-to-day operations of the branch, including sales, customer service, operations, and team leadership. This role is focused on driving revenue growth, improving operational efficiency, maintaining profitability, and fostering a high-performing, customer-focused culture.
Responsibilities
Oversee daily branch operations to ensure efficient and effective business performance. Develop and execute strategies to drive sales growth and achieve revenue goals. Monitor market trends and identify opportunities to attract new customers and retain existing accounts. Lead, coach, and develop branch employees to drive performance and accountability. Partner with sales teams to improve customer engagement and branch profitability. Ensure high levels of customer service by resolving customer concerns and maintaining strong client relationships. Manage inventory control, operational processes, and compliance with company policies and procedures. Recruit, hire, train, and manage branch personnel. Foster a positive, collaborative, and results-driven work environment. Work closely with regional and corporate leadership to support company objectives. Prepare branch performance reports and provide operational updates to leadership.
Requirements
For more than 45 years, Spectra Gutter Systems has been a trusted leader in the manufacturing and distribution of aluminum rainware products across North America. We are committed to creating a workplace where employees feel valued, supported, and empowered to grow. At Spectra, you'll join a team that values integrity, innovation, safety, and customer service while providing opportunities for career development and long-term success.
The Branch Manager is responsible for overseeing the day-to-day operations of the branch, including sales, customer service, operations, and team leadership. This role is focused on driving revenue growth, improving operational efficiency, maintaining profitability, and fostering a high-performing, customer-focused culture.
Responsibilities
Oversee daily branch operations to ensure efficient and effective business performance. Develop and execute strategies to drive sales growth and achieve revenue goals. Monitor market trends and identify opportunities to attract new customers and retain existing accounts. Lead, coach, and develop branch employees to drive performance and accountability. Partner with sales teams to improve customer engagement and branch profitability. Ensure high levels of customer service by resolving customer concerns and maintaining strong client relationships. Manage inventory control, operational processes, and compliance with company policies and procedures. Recruit, hire, train, and manage branch personnel. Foster a positive, collaborative, and results-driven work environment. Work closely with regional and corporate leadership to support company objectives. Prepare branch performance reports and provide operational updates to leadership.
Requirements
- Previous leadership or management experience in a branch, operations, distribution, manufacturing, or related environment preferred.
- Strong leadership, communication, and team development skills.
- Proven ability to drive sales performance and operational results.
- Customer-focused mindset with strong problem-solving abilities.
- Experience managing employee performance, coaching, and accountability.
- Ability to analyze business performance and implement process improvements.
- Strong organizational and multitasking skills in a fast-paced environment.
- Proficiency with Microsoft Office and business systems or CRM platforms preferred.
- Bachelor's degree preferred or equivalent combination of education and experience.
For more than 45 years, Spectra Gutter Systems has been a trusted leader in the manufacturing and distribution of aluminum rainware products across North America. We are committed to creating a workplace where employees feel valued, supported, and empowered to grow. At Spectra, you'll join a team that values integrity, innovation, safety, and customer service while providing opportunities for career development and long-term success.