LTSS Service Care Manager

Position Title: Care Manager (RN or LCSW) Work Location: Remote - NC - Region 4, EST zone (Preferably Durham & Wake counties) Assignment Duration: 5 months with possible conversion Work Schedule: 8-hour day and a standard 40-hour work week. 8am-5pm EST Mon – Friday Work Arrangement: Primarily remote with face-to-face home visits with members. Occasional in-person team meetings. Could be >50% travel Position Summary: The day-to-day work includes developing, assessing, and coordinating holistic care management activities that support quality, cost-effective healthcare outcomes. The role may also involve creating or supporting personalized service plans for long-term care members and educating members, families, and caregivers about available services and benefits. Background & Context: This role offers the opportunity to make a direct impact on members with complex medical needs by helping ensure they receive thoughtful, coordinated, and effective care. The team has a collaborative, supportive environment focused on quality care management, strong coordination, and positive outcomes. The position provides valuable experience in member care planning and long-term care coordination, including developing service plans, connecting members with providers and community resources, and supporting long-term care needs across the continuum. Key Responsibilities: Developing, assessing, and coordinating holistic care management activities that support quality, cost-effective healthcare outcomes Creating or supporting personalized service plans for long-term care members Educating members, families, and caregivers about available services and benefits Regular coordination and communication within a collaborative team environment Face-to-face home visits with members Candidate Requirements Required: Requires a Bachelor's degree and 2 – 4 years of related experience. Preferred: Required: RN or LCSW Preferred: Years of experience required: 2 years of in-home experience Two (2) years of prior LTSS and/or HCBS coordination, care delivery monitoring and care management experience; Prior experience with social work, geriatrics, gerontology, pediatrics, or human services. RN or LCSW Disqualifiers: lack of in home clinical experience, non-licensed, unsuccessful background check, no reliable access to their own transportation Nice to haves: Prior managed care experience Performance indicators: Top 3 must-have hard skills stack-ranked by importance 1 Care Management or In-home clinical experience 2 Ability to work autonomously 3 Strong clinical documentation & computer skills

Salary : $35 - $36