Pharmacy Floor Manager

SpecialtyRx is a Long-Term Care pharmacy providing pharmaceutical services to long-term care facilities and assisted living communities. SpecialtyRx takes pride in delivering personalized care and quality pharmacy services.

Position: Floor Manager

Shift: 9am- 5:30pm Monday- Friday Must be flexible as needed for evenings and weekends.

Responsibilities:

Operational Oversight

• Monitor daily workflow across fill, packaging, verification, and delivery staging.
• Ensure production and delivery deadlines are met, including STAT and emergency orders.
• Coordinate workload distribution among shifts to maintain efficiency and accuracy.
• Oversee automation systems and workflow queues to minimize downtime.
• Lead preparation of the pharmacy floor and shipping areas for onboarding new facilities.
• Familiar with Frameworks Dashboard and related functions: Clearing a batch.
• Combining a batch
• Managing workflow for daily batch
• Releasing delivery routes
• Understand inventory management and maintain a clean, professional work environment.
• Identify workflow bottlenecks and implement changes to improve overall efficiency.
• Strong planning and organizational skills with the ability to adapt to shifting priorities.

Narcotic Room Management

• Oversee staffing schedules to ensure proper coverage and continuity in workflow.
• Ensure handling, storage, and documentation of controlled substances meet DEA and Board of Pharmacy regulations.
• Serve as the first point of escalation for narcotics-related issues or concerns.

Team Leadership

• Supervise, coach, and support pharmacy technicians to ensure compliance with company policies and standards.
• Manage a team of FTEs across multiple departments.
• Provide hands-on training for new hires and ongoing development for current staff.
• Inspire and motivate the floor team while promoting a positive work environment.
• Recognize and celebrate team performance milestones.
• Act as the initial escalation point for workflow or staffing issues before involving management.
• Ensure clear communication with team members and leadership.
• Maintain awareness of team member movements and ensure proper handoffs between shifts or during absences.
• Ability to work independently or as part of a team.
• Maintain a professional image at all times.
• Manage weekend operations remotely, when required.

Compliance & Quality Assurance

• Ensure daily operations meet all state Board of Pharmacy, DEA, CMS, and internal compliance standards.
• Perform regular compliance checks for labeling, storage, documentation, and controlled substances.
• Ensure adherence to USP standards for packaging, storage, and environmental conditions.
• Collaborate with Quality Assurance teams to reduce errors and improve service quality.

Communication & Coordination

• Act as a liaison between pharmacists, technicians, dispatch, and management teams.
• Lead and attend daily huddles to communicate workflow updates, staffing needs, and operational priorities.
• Escalate compliance or regulatory concerns to the Pharmacist-in-Charge (PIC) as needed.
• Coordinate with Billing, QA, and Dispatch departments to maintain seamless operations.
• Manage PC Payroll scheduling.
• Utilize computer systems effectively; Frameworks/ECM knowledge is a plus.

Additional Duties

• Assist in the onboarding process for new facilities, ensuring all operational areas are set up and functional.
• Perform other duties as assigned to support the overall success of the pharmacy.

Qualifications:

• Must be a Certified Pharmacy Technician with the OH Board of Pharmacy.
• CPhT Certification is required.
• 3–5 years of experience in a long-term care or high-volume pharmacy setting.
• Previous leadership or supervisory experience 1-2 years preferred.
• Strong knowledge of pharmacy workflow, automation systems, and regulatory compliance.
• Excellent organizational, problem-solving, and communication skills.
• Ability to multitask and adapt in a fast-paced, high-pressure environment.
• Flexible to work varied hours and weekends as needed.
• Strong computer skills required; experience with Frameworks/ECM is a plus.

Competitive Pay | Stable Schedule | Career Growth

What We Offer:
• Competitive pay (based on experience)
• Health, dental, and vision insurance
• Group Life Insurance and Short-Term Disability
• Paid time off and paid holidays
• 401(k) with company match
• Paid training
• Advancement opportunities 

EEO Statement: SpecialtyRx, Inc. is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other status protected by federal, state, or local law.