What are the responsibilities and job description for the Patient Coordinator at Germantown Oral & Facial Surgery position at Specialty Dental Brands?
Job Type
Full-time
Description
At Germantown Oral & Facial Surgery, we’re dedicated to providing a welcoming and supportive experience for every patient. As a Patient Coordinator, you’ll play a key role in making each visit smooth and comfortable. Join a team that values compassion, professionalism, and outstanding patient care.
Website: Germantown Oral & Facial Surgery
$19-$23
Full-time
Description
At Germantown Oral & Facial Surgery, we’re dedicated to providing a welcoming and supportive experience for every patient. As a Patient Coordinator, you’ll play a key role in making each visit smooth and comfortable. Join a team that values compassion, professionalism, and outstanding patient care.
Website: Germantown Oral & Facial Surgery
- Manage patient scheduling, including appointments, cancellations, and reschedules, ensuring an efficient use of the doctor’s time and maximizing patient convenience.
- Confirm appointments and send reminders to patients to minimize no-shows and ensure smooth office flow.
- Greet patients in a friendly, professional manner upon arrival, ensuring they feel welcome and cared for.
- Register new patients and update existing patient demographics, collecting detailed personal and financial information.
- Facilitate patient flow by ensuring timely check-in and being aware of any delays, communicating these to both patients and clinical staff.
- Work closely with the clinical team to coordinate patient needs, making sure that patient wait times are minimized and their experience is as efficient as possible.
- Ensure patient confidentiality by adhering to HIPAA regulations and protecting sensitive information at all times.
- Maintain a clean, organized, and professional front office and reception area to ensure a welcoming environment for patients and visitors.
- Take and relay messages for providers and staff in a timely and accurate manner to ensure effective communication.
- Oversee the timely processing of mail and any other administrative tasks that support the office’s day-to-day operations.
- High School Graduate or GED required.
- 1-3 years of experience in a dental office or medical office setting preferred
- Experience with practice management software and scheduling systems is preferred.
- Exceptional communication and interpersonal skills with a strong focus on customer service.
- Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively
$19-$23
Salary : $19 - $23
