Office Manager at Pediatric Dental Specialist

We are seeking a dynamic and highly organized Office Manager to oversee the daily operations of our practice. The ideal candidate will be responsible for ensuring an efficient patient schedule, supporting team members, and maintaining a productive and positive work environment. This role requires strong leadership skills, attention to detail, and a solid understanding of dental practice operations. Experience with practice management systems, insurance, revenue cycle management, and accounts receivable is required.

What You'll Do

As an Office Manager, you will oversee the day-to-day operations of the practice while supporting the clinical and administrative teams. You will play a key role in maintaining efficient workflows, managing practice performance, and ensuring an exceptional patient experience.

Your Responsibilities Will Include

• Manage day-to-day office operations to ensure smooth workflow and efficiency
• Oversee revenue cycle activities, including billing, payment entry, patient statements, and aging buckets
• Provide oversight of patient scheduling and practice management system (PMS) functions
• Oversee payroll processes and maintain accurate employee records
• Develop and implement office policies and procedures to improve productivity and efficiency
• Coordinate staff schedules, meetings, and appointments
• Provide training, coaching, and development opportunities to support team performance
• Lead team management efforts and foster a collaborative, productive work environment
• Support medical and dental office management functions as needed while maintaining compliance with applicable regulations
• Identify opportunities for process improvement and proactively address operational challenges
• Perform other duties and responsibilities as assigned by management
  
  

Preferred Qualifications

• Previous dental office management experience preferred
• Experience with a dental practice management system required; Dox experience specifically preferred
• Strong experience with dental coding, billing, insurance, and revenue cycle management
• Accounts receivable and aging management experience required
• Strong organizational skills with the ability to prioritize and manage multiple responsibilities
• Excellent written and verbal communication skills
• Strong leadership and team development skills
• Ability to work independently while also collaborating effectively with the team
• Proactive approach to problem-solving and decision-making
  
  

What Makes You Successful

You are an organized, proactive, and solutions-oriented leader who understands the importance of both operational efficiency and a positive patient experience. You are comfortable managing revenue cycle processes, insurance, accounts receivable, scheduling, and practice management systems while also supporting and developing your team. You communicate effectively, lead by example, and are able to prioritize competing responsibilities in a fast-paced dental environment.

Why Join Us?

• Opportunity to take a leadership role in the daily operations of a dental practice
• Work alongside a collaborative team focused on delivering an exceptional patient experience
• Opportunity to make an impact through team development and operational improvements
• Utilize your dental operations, revenue cycle, and practice management expertise
• Opportunity for continued professional growth and development
  
  

Comprehensive Benefits Package

• Medical, Dental, Vision, and 401(k)
• Paid holidays
• Paid time off