What are the responsibilities and job description for the Orthodontic Assistant at Bennion Lambourne Orthodontics position at Specialty Dental Brands?
Bennion Lambourne Orthodontics in Billings, MT is looking for a reliable, motivated, and hardworking orthodontic assistant to join a growing practice! Find your career with us!
Have you been interested in dental or orthodontic assisting, but don’t have the experience yet? Talk to us about our in-office training!
Bringing resumes into our Westend location, 152 S 32nd St W, Suite A, Billings, MT 59102 is encouraged.
This position is full-time (32-40 hours), Monday through Friday, with general hours of need being from 7 am to 5 pm.
Benefits: 401K, PTO, Health, Dental, Vision Insurance available, as well as other options.
Performance Expectations - Essential Functions
Physical demands:
Have you been interested in dental or orthodontic assisting, but don’t have the experience yet? Talk to us about our in-office training!
Bringing resumes into our Westend location, 152 S 32nd St W, Suite A, Billings, MT 59102 is encouraged.
This position is full-time (32-40 hours), Monday through Friday, with general hours of need being from 7 am to 5 pm.
Benefits: 401K, PTO, Health, Dental, Vision Insurance available, as well as other options.
Performance Expectations - Essential Functions
- Provides continual and exceptional customer service for all patients, making the patient the first priority.
- Practices constant cleanliness throughout the office and sterilizes when not assisting.
- Utilizes all downtime.
- Arrives on time for all shifts.
- Follows the training compact and takes responsibility for his or her training.
- Assists all doctors in procedures, carrying out procedures in an effective and efficient manner.
- Continues to learn about the office policies, procedures, and flow.
- Keeps patients safe during their time in the office.
- Reviews company email and communication board each shift for updates.
- Follows the team member guidelines.
- Maintains patient confidentiality through HIPAA compliance.
- Reasonable computer and typing skills with the ability to learn new programs as required.
- Good eyesight (what we work with is small!).
- Has one to three years experience in a customer service role, preferably in a medical setting.
- Has a reputation for excellent relations with patients and all office staff.
- Has worked effectively as part of a team.
- Ability to improvise in a busy work environment.
- Interested in learning about orthodontics.
- Self-motivated, especially under pressure.
- Ability to work independently and as a member of a team.
- Able to effectively manage emotions in the workplace.
- Communicates effectively and efficiently, both verbal and written.
- Detail-oriented.
- Strong organizational skills.
- Strong interpersonal skills.
- Recognizes when help is needed and asks for help.
- There is no divided line between clinical staff and front desk staff - we are all ONE team!
- Passion for continual learning, especially about orthodontics.
- Maintaining, managing, and exuding positive energy by all is a must.
- Everyone is willing to help when needed, even when it’s not a normal part of your regular job.
Physical demands:
- Bending, stooping, walking, and standing for long periods at a time.
- Great manual dexterity and able to use hands for fine motor movements throughout the workday.
- Must be able to safely lift up to 30 lbs.
- High school diploma or equivalent
- Orthodontic assisting experience preferred
- Experience in a professional setting with direct patient interaction preferred, but not required
- Medical, Dental, Vision, and 401(k)
- Paid holidays
- Paid time off