What are the responsibilities and job description for the Collections Specialist at Meyer and Dana Orthodontics position at Specialty Dental Brands-SD?
Description
Join our Meyer & Dana Orthodontics team as a Collections Specialist!
Essential Responsibilities:
- Monitor accounts to identify those that require action.
- Contact responsible parties via phone, email, text and mail regarding outstanding balances.
- Find solutions to resolve payment problems
- Maintain records of communications.
- Update spreadsheets.
Requirements
Qualifications & Experience:
- Previous accounts management experience preferred.
- Strong interpersonal skills to maintain positive relationships with our patients while discussing timely need for payment.
- Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental) and excel.
- Excellent communication skills with the ability to review and create payment plans.
- Strong attention to detail and organizational skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Understanding HIPAA regulations, ethical billing practices, and patient confidentiality standards.
- Team members are expected to uphold the culture outlined in the SDB Handbook, with a focus on our core values and any additional responsibilities as defined.