Business Operations Associate – Professional Support Services

Job Title: Business Operations Associate – Professional Support Services

Location: S3 Security Headquarters – Plano, TX

About Specialized Security Services, Inc.

For over two decades, Specialized Security Services, Inc. (S3 Security) has assisted organizations with the implementation and oversight of information security, privacy, and regulatory compliance programs. Our reputation is built on integrity, accountability, and a commitment to going above and beyond for our clients. We pride ourselves on thinking differently, staying nimble, and succeeding as a team.

Position Summary

Business Operations Associate – Professional Support Services provides high-level administrative and operational support to a fast-paced, cross-functional group responsible for internal operations, scheduling, coordination, and delivery support across the organization. This role is a critical enablement role that ensures the Business Operations Team can operate efficiently, stay organized, meet deadlines, and communicate effectively across internal teams and external stakeholders. The ideal candidate is proactive, detail-oriented, and highly organized, with strong judgment and discretion. This individual anticipates needs, manages competing priorities, and provides seamless support in a dynamic, client-focused environment.

Essential Duties and Responsibilities

• Support the Business Operations Team by tracking progress on operational initiatives and ensuring deliverables are accurate and timely.
• Develop and maintain a strong understanding of the company’s services, internal processes, and operational rhythms.
• Provide administrative support and guidance to other team members or administrative staff as needed.

• Manage calendars, schedule internal and external meetings, coordinate logistics, and resolve scheduling conflicts with minimal direction.

• Articulate clear, accurate, and professional correspondence, emails, acknowledgements, and internal communications.
• Manage incoming emails, calls, and requests for the Business Operations Team, prioritizing appropriately and routing items as needed.
• Maintain confidentiality and exercise sound judgment when handling sensitive information.

• Coordinate and manage travel arrangements, itineraries, and related documentation for team members as required.
• Maintain organized electronic filing systems for operational documents, schedules, correspondence, and records.
• Assist with preparation and assembly of materials for internal meetings, leadership reviews, and client-facing engagements (contracts, PowerPoints, Excel Documents).

General Expectations

• Demonstrates exceptional organizational skills and meticulous attention to detail.
• Maintains punctual, reliable attendance and a high level of professionalism.
• Works collaboratively with a service-oriented mindset and strong relationship-building skills.
• Communicates clearly and calmly under pressure in a fast-paced environment.
• Follows direction from Business Operations leadership and collaborates effectively with executive and operational teams.
• Performs other related duties as assigned.

Qualifications

• Bachelor's degree in Business Administration, Accounting, Finance, or a related field is preferred.
• 5 years of relevant experience preferably in business operations, accounting, finance, or a related role.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and project management tools, with above average skills in Word, Excel, and PowerPoint.
• Ability to work independently and as part of a team.
• Detail-oriented with a commitment to delivering high-quality work.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Experience with CRM (Salesforce, Zoho, NetSuite, etc.).

Physical Requirements

• Occasionally lift and/or move up to 10 pounds.
• Regular use of hands, vision, hearing, and verbal communication.
• Frequent standing, walking, and sitting.

Additional Information

To All Agencies: Please do not contact any employee of Specialized Security Services, Inc. outside of the Talent Acquisition Team. Agencies must have a valid fee agreement and be assigned the specific requisition prior to submitting candidates. Any resumes submitted outside of this process will be considered the sole property of S3 Security.