What are the responsibilities and job description for the Call Center Representative position at Specialized Fulfillment Services?
We are hiring Call Center Representatives for our on-site call center in Kettering. This role involves assisting customers by phone, answering questions, updating accounts, and providing excellent customer service.
Responsibilities
- Handle inbound and outbound customer calls
- Assist with account and subscription inquiries
- Update customer information in company systems
- Document calls and follow company procedures
Qualifications
- Strong communication and customer service skills
- Basic computer skills
- Reliable attendance and punctuality
- Call center experience preferred but not required
Pay: From $16.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $16