What are the responsibilities and job description for the Registrar position at SPEARE MEMORIAL HOSPITAL?
Job Title: Patient Access Specialist
Are you an enthusiastic, motivated customer service professional with a passion for helping others? Join our team as a Patient Access Specialist and play a pivotal role in helping our patients receive quality patient care. If you thrive in a supportive, collaborative environment and excel at providing exceptional customer service, we want to hear from you!
About Speare Memorial Hospital
Speare Memorial Hospital is a 25-bed critical access hospital serving dozens of communities in the Lakes Region. We are passionately committed to providing exceptional, local care to our friends, families, neighbors, and communities at large.
Mission: To work together to serve the needs of our patients and community.
Vision: A community where all can achieve optimal health.
Values: Kindness, Collaboration, Patient & Family-Centered, Safety, Excellence, Efficiency, and Professionalism.
What You’ll Do:
- Greet visitors and/or patients, determine their needs, check appointments and direct or escort patient to proper person, office, or department for services required.
- Answer questions and give information directly to persons on the telephone based on knowledge of the hospital or department operations and regulations.
- Provide non-medical information regarding patients within the limits of the Hospital Confidentiality policy
- Register and admit patients to emergency room, x-ray, laboratory, physical therapy, cardiopulmonary services, and other services provided by the hospital
- Verify demographic information and any other pertinent information with the patient. Verify and record insurance eligibility through Meditech. Obtain required signatures on consent and other forms. Scan all required forms, including insurance cards, authorizations, and consent forms into the Meditech Health system for the electronic legal record
- Assure that all patients being admitted for services to the hospital have a proper identification bracelet
What We’re Looking For:
Required:
- High School Diploma or GED
- Knowledge of keyboarding, bookkeeping
- Ability to demonstrate independent judgment in times of need, along with the ability to seek guidance and/or support from appropriate resources.
- Knowledge of patient confidentiality practices
Preferred:
- Minimum one year clerical experience
- Prior experience in Patient Registration
- Strong customer service orientation strongly preferred
Why Join Speare Memorial Hospital?
- Community Connection: Be part of an organization deeply invested in local health and wellness.
- Collaborative Culture: Work alongside dedicated professionals who genuinely care about their work and each other.
- Professional Growth: Opportunities for continuing education and career development.
Our Commitment
Speare Memorial Hospital is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We believe that a diverse workforce strengthens our ability to serve our equally diverse community.
Join us in our mission to provide compassionate, high-quality healthcare to our community.