Supervisor - Patient Care

Job Title: Patient Care Supervisor

Are you a dedicated, detail-oriented healthcare professional with a passion for helping others? Join our team as a Patient Care Supervisor in the Emergency Department and play a pivotal role in helping the patient care team provide safe, effective, and exceptional patient care. If you thrive in a fast-paced, collaborative environment and excel at providing compassionate patient care, we want to hear from you!

About Speare Memorial Hospital

Speare Memorial Hospital is a 25-bed critical access hospital serving dozens of communities in the Lakes Region. We are passionately committed to providing exceptional, local care to our friends, families, neighbors, and communities at large.

Mission: To work together to serve the needs of our patients and community.

Vision: A community where all can achieve optimal health.

Values: Kindness, Collaboration, Patient & Family-Centered, Safety, Excellence, Efficiency, and Professionalism.

What You’ll Do:

Leadership

• Provides clinical expertise and leadership support to the staff in the delivery of safe, quality, patient/family centered care.
• Coordinates flow of patients across departments and assists with appropriate staff placement based on the clinical needs of the patient and the skill/mix of the staff.
• Serves as a liaison/resource for providers and other members of the organization.
• Promotes teamwork and collaboration among departments.
• Supports the implementation and evaluation of department goals and objectives.
• Supports the activities of the nursing department to achieve objectives for cost effectiveness to ensure compliance with fiscal budget.
• Participates in departmental quality improvement initiatives.
• Collaborates with Nurse Directors to complete annual performance evaluations and set clear performance expectations through establishment of performance goals and performance improvement plans.
• Demonstrates an effective working relationship with all members of the health care team, patients, family, and visitors.

• Complies with hospital and departmental policies, procedures, regulations and standards as related to job.
• Creates an environment which supports professionalism, personal growth, and the mission, vision, and values of SMH.

Educator

• Serves as a professional role model and mentor to staff and promotes personal development.
• Assists with providing nursing department education to the off shifts.
• Facilitates clear communication among members of the healthcare team (SBAR) and with patients and families.
• Acts as a change agent and supports staff through complex change.

Systems Thinking

• Analyzes and solves problems and issues using global thinking and staff participation in problem resolution.
• Communicates concerns up the chain of command and to the appropriate department director and administrator as required.
• Fosters a safe reporting culture by focusing on systems and processes along with accountability.
• Helps staff understand how their department and their roles fit into the larger organization.

What We’re Looking For:

Required:

• Associates Degree or Diploma in Nursing
• Five (5) years RN experience in acute care. One (1) year previous leadership experience.
• Licensed Registered Nurse in the State of New Hampshire.
• Current BLS certification (adult, child, and infant).
• ACLS, PALS or ENPC, and NRP are required within 1 year of hire.
• Must have all skills outlined in the Staff RN job description.
• Have an ability to teach/demonstrate new skills and equipment; run mock codes; follow through on performance issues.

Preferred:

• Bachelor of Nursing
• Previous Supervisor or Management experience.
• Certification in a field of Nursing
• Prefer ACLS, PALS or ENPC, and NRP certifications at time of hire.
• Experience with doing performance appraisals, interviewing, and performance management.

Why Join Speare Memorial Hospital?

• Community Connection: Be part of an organization deeply invested in local health and wellness.
• Collaborative Culture: Work alongside dedicated professionals who genuinely care about their work and each other.
• Professional Growth: Opportunities for continuing education and career development.
• Comprehensive Benefits:
  • Competitive salary
  • Health, dental and vision insurance
  • Health savings accounts with employer contributions
  • 403(b) retirement plans with generous employer contributions
  • Lifestyle Savings Account reimbursement program
  • Tuition Assistance and Student Loan Repayment programs
  • Employee recognition and appreciation programs
  • Generous Earned Time accrual
  • Short-Term & Long-Term Disability
  • Life insurance

Our Commitment

Speare Memorial Hospital is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We believe that a diverse workforce strengthens our ability to serve our equally diverse community.

Join us in our mission to provide compassionate, high-quality healthcare to our community.