What are the responsibilities and job description for the Account Manager position at Spartan Companies?
Account Manager – West Texas / Carlsbad, NM
Recruiting in Utah | Relocation required
Spartan Companies is seeking a field-focused Account Manager to lead client relationships and daily operations across West Texas and the Carlsbad, New Mexico area. This is a hands-on role for someone who builds trust with customers and employees, takes ownership of results, and is comfortable spending most of their time in the field.
Candidates currently based in Utah are encouraged to apply. The selected candidate must be willing to relocate to West Texas or the Carlsbad, NM area.
What you’ll do
- Build strong working relationships with clients and the employees assigned to your accounts.
- Stay in regular contact with clients, with a goal of at least one client interaction each workday and a strong focus on in-person visits.
- Lead and support field crews, visit job sites, and maintain a visible presence with customers and employees.
- Complete three site safety audits each week and help prevent incidents through consistent field engagement.
- Enforce Spartan and client safety requirements, lead safety discussions, and coordinate incident communication and follow-up.
- Monitor account performance, staffing, service quality, costs, and margins; identify ways to improve results and grow the business.
- Learn and follow client contracts, rates, schedules, overtime rules, and other commercial terms.
- Review and submit time daily, and ensure timesheets, tickets, invoices, inspections, and required reports are accurate and on time.
- Support recruiting, hiring, employee coaching, and performance management.
- Submit daily updates and weekly reporting, and communicate operational needs early.
- Develop a practical plan to grow assigned accounts and identify opportunities to add employees or crews.
What we’re looking for
- Strong leadership, communication, and relationship-building skills.
- A dependable, accountable approach to managing people and customer commitments.
- Ability to organize competing priorities and address issues directly.
- Willingness to work flexible hours as needed to support clients and field crews.
- Ability to work in field environments and lift more than 50 pounds when needed.
- Willingness to relocate to West Texas or the Carlsbad, NM area.
- Spanish proficiency is a plus, especially the ability to communicate with Spanish-speaking employees or clients.
- Experience in operations, account management, field services, maintenance, or a related industry is helpful.
Compensation and benefits
- Competitive compensation based on experience and performance
- Company truck
- Health and dental insurance
- 401(k) with company match
- Career development and advancement opportunities
Work location
West Texas or the Carlsbad, New Mexico area. This role requires relocation to the assigned area.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Experience:
- Account Manager : 1 year (Required)
Work Location: In person