Product Manager

Join us at Sparksoft, where we're not just another tech company—we're a catalyst for change. Our mission isn't just to offer IT solutions; it's to revolutionize the way you work. Here, passion isn't just a buzzword; it's the fuel behind groundbreaking ideas and transformative technologies. We serve a wide range of government clients, delivering impact that's felt across the nation.

Our true strength lies in our people. They're the problem-solvers and innovators consistently delivering extraordinary outcomes. With Sparksoft, you're not stepping into a routine job; you're joining a team committed to innovation and excellence. Our innovation extends beyond just delivering projects. Through our specialized Innovation Centers, we continuously refine our methods, ensuring we remain industry leaders.

We are Sparksoft!

ROLE & RESPONSIBILITIES:

• Define and communicate product vision and roadmap (6–12-month horizon) aligned to business strategy and goals
• Lead discovery, quarterly roadmap revision, and PI planning to ensure value delivery
• Capture and prioritize user stories, manage backlog, and oversee sprint planning for complex products
• Act as liaison between delivery teams and stakeholders, ensuring clarity of requirements and measurable outcomes
• Collaborate across product teams to manage dependencies and risks in complex IT/business environments
• Drive demos, feedback loops, and continuous improvement for net new development, enhancements, and innovation
• Interface with leadership, business partners, and cross-functional stakeholders to balance interests and maximize business value
• Supervise agile delivery teams, ensuring effective prioritization, sprint execution, and performance management
• Champion adoption of secure, scalable, and resilient technology solutions
  
  

REQUIRED EXPERIENCE:

• 8 years leading Agile teams
• Product Owner/Product Manager experience in DHHS/CMS or healthcare preferred
• Strong product management skills: vision, strategy, roadmap, prioritization, and decision-making
• Knowledge of Agile methodologies (Scrum, Kanban, SAFe) and tools (Jira, Azure)
• Technical knowledge in web/portal development, AWS, automation, DevSecOps, CI/CD, and security concepts
• Strong understanding of user experience and application design
• Must obtain/maintain Public Trust clearance; lived in U.S. 3 of past 5 years
  
  

PREFERRED EXPERIENCE:

• CMS Marketplace eligibility and appeals exposure
• Contact center operations
• Case management workflows
• Customer correspondence design
  
  

EDUCATION & CERTIFICATIONS:

• Bachelor's degree (or higher)
  
  

WHAT WE OFFER:

At Sparksoft, we know that people do their best work when they feel supported, inspired, and connected. That's why we've built a workplace that balances comprehensive benefits with a culture of collaboration and innovation. From flexible time off to professional growth opportunities, we're committed to helping you thrive both inside and outside of work. When you join Sparksoft, you'll enjoy:

• Competitive compensation and a 401(k) with employer contributions to help you plan for the future
• Flexible paid time off and hybrid ways of working that support true work-life balance
• Comprehensive health coverage—including medical, dental, vision, life, and disability insurance
• A curated in-office experience designed to foster community, team connections, and innovation
• Opportunities to give back through Sparksoft Cares, including annual company-wide fundraising events
• Training and development programs that build new skills and prepare you for leadership roles
• A collaborative, transparent, and fun culture—recognized as a Great Place to Work®
  
  

Accessibility and Accommodations: Sparksoft Corporation is committed to providing equal employment opportunities to all individuals. If you require accommodations during the application or interview process, please contact us at Sparksoft.Accommodations@sparksoftcorp.com or call 410-424-7700. Requests are reviewed and fulfilled on a case-by-case basis.

Security Notice: Your privacy and data security are important to us. Sparksoft Corporation will never request sensitive personal information via email. If you receive any suspicious communication claiming to be from Sparksoft, please report it immediately to our security team at abuse@sparksoftcorp.com.

Artificial Intelligence (AI) Policy: While Sparksoft recognizes the value of artificial intelligence in the workplace, our hiring process is designed to assess each candidate's individual skills, judgment, and problem-solving abilities. To maintain the integrity of this process, the use of AI tools at any stage of the application or interview is strictly prohibited. Violations of this policy may result in disqualification from consideration.