Restaurant General Manager

Job Summary:

The General Manager oversees all restaurant operations to ensure a high-quality dining experience for all guests and the efficient, profitable functioning of the establishment. This role demands strong leadership skills, exceptional customer service abilities, enthusiasm, dedication, an unwavering work ethic, and a thorough understanding of restaurant management.

Essential Functions:

· Supervise daily shift operations and monitor employees to ensure performance expectations are met.

· Create a positive work environment, set, and implement service standards.

· Address employee questions and concerns.

· Monitor alcohol service in compliance with local laws.

· Ensure compliance with health, safety, and sanitation regulations.

· Interact with guests to obtain feedback on product quality and service levels; address guest complaints.

· Perform opening and closing restaurant duties.

· Create staff schedules and monitor performance.

· Collect and organize employee cash reports.

· Monitor and control operational costs and budgets.

· Prepare nightly and weekly reports in an organized and timely manner.

· Manage all liquor, wine, and dry-product inventory, placing orders for necessary items on a weekly basis.

· Process bi-weekly payroll.

· Reconcile weekly cash, including deposits and withdrawals.

· Issue payments to vendors and maintain positive relationships with vendor representatives.

· Oversee the hiring and onboarding of new employees.

Competencies:

· Leadership

· Organizational Skills

· Stress Management/Composure

· Multi-task oriented

· Thoroughness

· Communication Proficiency

· Flexibility

· Problem-Solving

· Decision-Making

· Technical Proficiency

· Integrity

Supervisor Responsibilities:

This position supervises all front-of-house restaurant staff, including hosts, bussers, food runners, servers, and bartenders. Additionally, you will be responsible for advising the Assistant General Manager on restaurant standards and expectations in your absence.

Work Environment:

This position operates in a dynamic and fast-paced, setting. The employee may be exposed to hazards including, but not limited to, cuts, slipping, tripping, falls and burns. Frequent hand washing is required.

Physical Demands:

· Walk and stand during entire shift.

· Continuously reach, bend, lift, carry, etc.

· Be able to lift up to 25 lbs.

Position Type/Work Schedule Expectation:

This is a full-time variable hour position to include days, nights, weekends and holidays.

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• Employee discount
• Paid training

Work Location: In person

Salary : $75,000 - $85,000