What are the responsibilities and job description for the Customer Service Representative - Sparkle Express Car Wash (Macomb, IL) position at Sparkle Express Car Wash?
Customer Service Representative (CSR) - Sparkle Express Car Wash
Location: Macomb, IL.
Location: Macomb, IL.
Apply Now: Hiring@SparkleStatus.com.
Pay: $15/hr base pay $5/hr guaranteed commission.
Be the Standard. Elevate the Sparkle.
At Sparkle Express, we’re building a team of bright, outgoing, naturally engaging professionals who take pride in creating an exceptional customer experience.
We’re looking for individuals with high energy, strong communication skills, and a sales-driven mindset - people who elevate the brand through their presence, positivity, and professionalism.
If you enjoy connecting with customers, thrive in a fast-paced environment, and want to be part of a company that rewards effort and excellence, this role is for you.
What You’ll Do:
- Be the warm, polished first impression - greet guests with confidence, clarity, and genuine friendliness.
- Guide customers through the wash experience while representing the Sparkle brand with enthusiasm and professionalism.
- Communicate the value of wash packages and memberships in a persuasive, customer-centered way.
- Consistently drive membership conversions and upsells.
- Maintain a high-energy, organized, and guest-focused service flow.
- Work as part of a supportive team committed to excellence and daily improvement.
Who You Are:
You're someone who:
- Is bright, engaging, approachable, and naturally great with people.
- Brings strong energy and a positive attitude to every interaction.
- Thrives in a sales-driven environment and communicates value with confidence.
- Prioritizes outstanding customer service and takes pride in elevating guest experience.
- Is dependable, professional, and motivated to contribute to a high-performing team.
- Has previous customer service or sales experience (preferred, not required).
Pay & Perks:
- $15/hr $5/hr guaranteed commission for the first 90 days (earn $20/hr starting).
- After 90 days, experienced CSRs earn well above $5/hr in commission through a clear, achievable sales program.
- Commission opportunities are available for all team members.
- Paid training.
- Growth opportunities into leadership roles.
- Fun, people-first team culture.
Why Sparkle Express?
We’re more than a car wash - we’re a high-energy, customer-focused brand that believes great experiences start with great people.
Our team members create moments guests remember: the warm greeting, the helpful explanation, the confident recommendation, the uplifting energy.
Our team members create moments guests remember: the warm greeting, the helpful explanation, the confident recommendation, the uplifting energy.
When you bring enthusiasm, effort, and excellence, your growth here is limitless.
Apply Now: Hiring@SparkleStatus.com
Salary : $5 - $20