What are the responsibilities and job description for the Event Manager position at Spare Time Entertainment?
What You’ll Do
- Serve as the main point of contact for event guests from first inquiry through post-event follow-up
- Respond promptly and professionally to guest emails, calls, and in-person questions
- Plan and coordinate corporate outings, team-building events, fundraisers, celebrations, and more
- Help guests define event details including budget, timing, menus, layouts, themes, staffing, and equipment
- Communicate event details clearly to internal teams and event staff
- Coordinate logistics and staffing from setup through breakdown
- Stay present during events to ensure smooth execution and quickly resolve issues
- Follow approved pricing guidelines and confidently close event contracts
- Maintain accurate event details using planning software and tracking tools
- Participate in weekly meetings, BEO meetings, and required trainings
- Follow up with guests after events to gather feedback and ensure satisfaction
- Support promotions, internal events, and community outreach efforts as needed
What We’re Looking For
- 2 years of event planning experience (hospitality, entertainment, or recreation preferred)
- 1 year of experience in event sales or a client-facing sales role
- Excellent written and verbal communication skills
- Highly responsive, organized, and detail-oriented
- Comfortable managing multiple events and deadlines at once
- Guest-focused with a professional, friendly communication style
- Confident working with internal teams, vendors, and community partners
- Intermediate Microsoft Office skills; experience with event software is a plus
- Availability to work a flexible schedule, including nights and weekends
What It’s Like to Work Here
- This isn’t a quiet office job.
- You’ll work in a lively, fast-paced environment with music, games, lighting effects, families, corporate groups, and kids celebrating big moments. Every day is different. Some days you’re closing contracts. Some days you’re troubleshooting a last-minute change. Most days, you’re making sure people have an incredible time.
Physical Requirements
- Ability to stand and walk for extended periods
- Ability to lift up to 50 pounds
- Willingness to work long hours and frequent nights/weekends during events
If you’re energized by bringing people together, love the details, and enjoy seeing a plan come to life, we’d love to meet you.
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