What are the responsibilities and job description for the Birthday Coordinator position at Spare Time Entertainment?
What You’ll Do
Bring the party to life
- Support the planning and setup of birthday parties, including confirmation calls, add-ons, and event details
- Prep party spaces, tables, and supplies so everything is ready before guests arrive
- Greet guests and escort them to their party area to kick things off
Own the guest experience
- Act as the main point of contact for party hosts (especially parents) during events
- Check in throughout the party and make real-time adjustments to ensure everything runs smoothly
- Keep the energy up—help lead celebrations, dessert time, and those all-important birthday moments
Lead the team on the floor
- Guide and support the Party Patrol team during bowling, arcade, laser tag, and other activities
- Ensure guests understand how to play safely and have a great experience
- Help train new teammates and support ongoing development for the team
Keep things running smoothly
- Coordinate timing of party activities across departments
- Enter and manage food and beverage orders and ensure timely delivery
- Assist with managing party tabs, payments, and confirming deposits
Reset and stay organized
- Help break down and reset party areas quickly for the next group
- Keep track of paperwork and daily responsibilities
- Deliver great service using Spare Time’s Code S.E.R.V.E. standards
- Jump in where needed—this is a team-first, hands-on role
What We’re Looking For
- 1–2 years of experience in guest service, hospitality, or events preferred
- Friendly, outgoing, and comfortable leading groups
- Organized and able to manage multiple moving parts at once
- Comfortable in a fast-paced, high-energy environment
- A team player who’s reliable and ready to jump in
What to Expect
- A fun, fast-paced environment with music, games, and celebrations
- Working with families, kids, and large groups
- Being on your feet and active throughout your shift
- Evening and weekend availability
Physical Requirements
- Ability to stand and walk for extended periods
- Ability to lift up to 50 pounds
The Fine Print
This role includes a variety of responsibilities, and duties may change based on business needs. Flexibility is key.