Membership and Communications Coordinator

Job Title: Membership and Communications Coordinator

Type: Part-Time, Remote

Organization Overview

SPARC is the only professional organization exclusively serving independent school auxiliary programs. As the leading consulting firm and membership organization in this space, we focus on advancing schools through auxiliary and summer program enhancement, developing non-tuition revenue streams, and fostering organizational focus. Our team demonstrates a deep understanding of the unique independent school environment, backed by decades of relevant expertise.

We value exceptional customer service and a commitment to understanding and supporting independent schools.

Position Overview

The Membership and Communications Coordinator will play a key role in supporting our growing organization. This position will assist with member relations, customer service, database maintenance, communications, and administrative tasks to ensure smooth operations.

Core Responsibilities

Member Communication and Resources

• Respond to general email inquiries or forward them appropriately.
• Build, review, and schedule communications via Mailchimp.
• Maintain and clean mailing lists and groups in Mailchimp and our Novi database.
• Create, upload, and manage resources on SPARC Connect, our members-only online community platform.
• Organize events through Novi, Zoom, and YouTube
• Manage billing, invoicing, and overdue follow-ups in Novi and QuickBooks Online.
• Assist in updating and sending transactional emails.

Website/Database Maintenance

• Maintain and update records in Novi.
• Update website pages and content as needed.
• Generate and upload custom reports as needed.

Administrative Support

• Organize files in Google Shared Drives and Novi.
• Assist with national conference planning and logistics.
• Assist with regional, in-person events and logistics.
• Assist in preparing surveys and compiling resulting reports.
• Coordinate schedules and make travel arrangements for Senior Advisors.
• Upload leadership search details to SPARC’s career site.
• Support HR functions as needed, including onboarding, managing paperwork, and PTO management.

Qualifications

• Strong interpersonal skills to effectively and professionally communicate with a variety of stakeholders.
• Demonstrated competency in utilizing Mailchimp as a communications tool.
• Proficient in problem-solving, with the ability to identify and resolve issues promptly.
• Organized and efficient in managing multiple unrelated tasks simultaneously.
• Highly skilled in data management systems and computer applications (e.g., Google Suite, Word, Excel) with the ability to learn additional software as needed.
• Exceptional oral and written communication skills.
• Discretion and mature judgment when handling sensitive and confidential information.
• Ability to work independently with minimal supervision while being a dependable team player.
• Flexibility to adapt in a dynamic environment.

Minimum Requirements

• Bachelor’s degree preferred or equivalent professional experience.
• Prior experience in administrative roles, customer service, or data management.

Logistics

• Work Modality: This is a remote position.
• Hours: Part-time (approximately 20 hours per week) with flexible working hours based on responsibilities and deadlines.
• Compensation: Competitive salary commensurate with experience.

Unique Selling Points

• Opportunity to work with an innovative and growing organization dedicated to advancing independent schools.
• Opportunity for this role to develop into a full-time position with benefits.
• Professional development opportunities.
• Remote work flexibility.
• Opportunities for growth and increased responsibilities.
• Supportive and collaborative team environment.

Application Process

• Application Deadline: Applications will be considered on a rolling basis.