What are the responsibilities and job description for the Salesforce (SFDC) Product Owner - Scrum Master required at Atlanta, GA (Hybrid Onsite) position at Spar Information Systems?
Salesforce (SFDC) Product Owner - Scrum Master
Location: Atlanta, GA (Hybrid Onsite)
Domain Experience: Experience in Healthcare, Insurance, or large enterprise platforms.
Must have Skills
8 years of overall IT experience.
5 years of hands-on experience as a Product Owner and/or Scrum Master in Agile environments.
Strong experience working on Salesforce (SFDC) platforms such as Sales Cloud, Service Cloud, and Experience Cloud.
Good To have Skills
Salesforce certifications (Administrator / Sales Cloud / Service Cloud / Business Analyst).
Scrum certifications such as CSM, PSM I/II, or SAFe Agilist.
Experience working with onshore-offshore delivery models and client-facing roles.
Job Description:
SFDC PO We are seeking an experienced Salesforce (SFDC) Product Owner - Scrum Master to lead Agile delivery for Salesforce programs while owning product backlog, stakeholder alignment, and delivery outcomes
This hybrid role requires strong product ownership capabilities combined with hands-on Scrum facilitation to drive business value, predictability, and high-quality Salesforce implementations
Key Responsibilities
- Product Ownership Own and manage the Salesforce product backlog, ensuring alignment with business objectives and client priorities
- Define product vision, roadmap, and release plans for Salesforce platforms (Sales, Service, Experience, and related clouds)
- Translate business requirements into clear user stories with acceptance criteria
- Prioritize backlog items to maximize business value and manage trade-offs across scope, timelines, and dependencies
- Partner with Salesforce Architects and Technical Leads to validate solution approaches and feasibility
- Scrum Master & Agile Leadership Facilitate all Agile/Scrum ceremonies: Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives
- Coach teams on Agile principles, Scrum values, and continuous improvement practices
- Remove impediments, manage delivery risks, and shield teams from external disruptions
- Track and report Agile metrics such as velocity, burndown, burn-up, and release progress
- Drive Agile maturity and consistent execution across one or more Salesforce teams
- Stakeholder & Delivery Management Act as a single point of accountability across business stakeholders, product teams, and Salesforce delivery teams
- Facilitate requirement workshops, backlog grooming sessions, and release planning discussions
- Provide transparent delivery updates to leadership, including risks, dependencies, and mitigation plans
- Ensure delivery alignment with enterprise governance, security, and quality standards
- Salesforce-Focused Responsibilities Ensure functional alignment with Salesforce best practices and standard platform capabilities
- Support UAT planning, execution, and business sign-off for Salesforce releases
- Coordinate closely with Admins, Developers, QA, and Integration teams across onshore/offshore models
- Ensure production readiness, cutover planning, and post-go-live stabilization
Required Qualifications
- 8 years of overall IT experience
- 5 years of hands-on experience as a Product Owner and/or Scrum Master in Agile environments
- Strong experience working on Salesforce (SFDC) platforms such as Sales Cloud, Service Cloud, and Experience Cloud
- Proven experience managing enterprise stakeholders and cross-functional teams
- Hands-on experience with JIRA, Confluence, or similar Agile delivery tools
- Excellent communication, facilitation, and decision-making skills
Preferred Qualifications
- Salesforce certifications (Administrator / Sales Cloud / Service Cloud / Business Analyst)
- Scrum certifications such as CSM, PSM I/II, or SAFe Agilist
- Experience in Healthcare, Insurance, or large enterprise platforms
- Experience working with onshore-offshore delivery models and client-facing roles
- Exposure to Scaled Agile / SAFe environments.