What are the responsibilities and job description for the Customer Service Rep - Work From Home position at Spade Recruiting?
Sure — here’s a completely rewritten version of your job description using fresh wording and a new structure, while keeping the same intent and key selling points:
Protect Families. Build Your Legacy. Work from Anywhere.
We’re a purpose-driven organization supporting working-class families across North America by providing essential life and supplemental insurance coverage. Through exclusive partnerships with over 40,000 unions and associations, we serve those who serve their communities — with integrity, trust, and care.
For more than six decades, we’ve stood by families during life’s most difficult moments. As we expand our virtual team, we’re looking for driven, mission-minded individuals ready to grow a meaningful career — all from the comfort of home.
What You’ll Do:
This is not a cold-calling job. You’ll be helping families who have already requested more information about their benefits.
Reach out to members via phone or video to schedule consultations
Guide clients through virtual meetings and present customized coverage options
Assist with paperwork and application processing
Ensure accuracy and care in every enrollment
Attend ongoing training to sharpen your skills and accelerate your growth
What You Bring:
A genuine desire to help others and make a difference
Strong people skills and the ability to build rapport quickly
Self-motivation and discipline to work independently
A positive attitude and coachable mindset
Experience in sales, customer service, or consulting is helpful but not required
Why Join Us:
Fully Remote: Work from home or anywhere with a stable internet connection
Pre-Qualified Leads: Only connect with individuals who’ve requested information
Career Advancement: Promotions based on performance, not seniority
Training & Support: No prior experience needed — we’ll help you succeed
Meaningful Work: Help families secure their financial future
If you’re ready to launch a career that matters — with freedom, purpose, and room to grow — we’d love to meet you.
