What are the responsibilities and job description for the IT Technical Writer II position at Space Coast Credit Union?
Space Coast Credit Union (SCCU), the 3rd largest credit union in Florida, is looking for a IT Technical Writer II to join our ONESCCU team at either our Melbourne Headquarters or Miramar Operations Center locations! SCCU has been in business for over 70 years, has over 9 billion dollars in assets and WE ARE GROWING!
Our Members are our top priority and we stand behind our Brand Promise: Honest People, Trusted Products, Time Valued. We offer a rich benefits package and career advancement opportunities.
This position is a 6 month temp-to-perm contract
SCCU Team Member Benefits
$74,040 - $78,421
IT Technical Writer II, Duties & Responsibilities
Standard hours are M – F 8:00 AM – 5:00 PM.
Our Members are our top priority and we stand behind our Brand Promise: Honest People, Trusted Products, Time Valued. We offer a rich benefits package and career advancement opportunities.
This position is a 6 month temp-to-perm contract
SCCU Team Member Benefits
- ONESCCU annual bonus available!
- Hybrid Work Options - Work from home up to 3 days a week.
- Flexible Schedule options!
- Medical, Dental, & Vision Insurance
- HSA (Health Savings Account) with SCCU matching contribution
- SCCU Paid Long Term and Short Term Disability coverage
- SCCU Paid Term Life Insurance
- Employee Assistance Program (EAP)
- Paid Time Off
- 401(K) Pre-Tax Savings Plan with SCCU match- 100% of the first 5% of employee contributions
- Tuition Reimbursement Program
- Loan Discounts - Mortgage, 2nd Mortgage, Auto, Motorcycle, Boat etc. / GAP coverage at half price
- Fixed low rate credit card- 5.99%, if approved
- FREE Identify Theft Protection!
- No fee SCCU accounts
$74,040 - $78,421
IT Technical Writer II, Duties & Responsibilities
- Create and maintain technical documentation for our IT products and services, including standard operating procedures (SOP), technical inventory of our IT landscape, user guides, manuals, online help, and knowledge articles.
- Collaborate with IT managers, engineers, developers, and subject matter experts to understand product features and functionality and translate technical information into clear and concise documentation.
- Ensure that all documentation adheres to style and formatting guidelines and is up-to-date with the latest product releases and updates.
- Disseminate technical information in easy-to-understand language for a non-technical audience.
- Write documentation for internal teams such as developers, network engineers, and IT technicians.
- Continuously improve documentation processes and tools to enhance the quality and efficiency of documentation production.
- Create diagrams, charts, and other visual aids to assist readers in understanding a product or process.
- Bachelor's Degree in appropriate field of study or equivalent work experience required.
- 3-5 years of technical writing experience required. Technical Writer for an IT organization preferred.
Standard hours are M – F 8:00 AM – 5:00 PM.
Salary : $74,040 - $78,421
