What are the responsibilities and job description for the Parking Office Clerk position at SP+, a Metropolis Company?
MAIN RESPONSIBILITIES
Selling parking permits to students, staff, faculty, and visitors on a busy university campus.
Answer questions and provide excellent customer service in-person and over the phone (heavy walk-up traffic and phone volume)
Input citation appeals and payments received via mail
MINIMUM QUALIFICATIONS
SP is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.
Selling parking permits to students, staff, faculty, and visitors on a busy university campus.
Answer questions and provide excellent customer service in-person and over the phone (heavy walk-up traffic and phone volume)
Input citation appeals and payments received via mail
MINIMUM QUALIFICATIONS
- High school diploma required, some college preferred
- Experience with Microsoft Office (especially Excel)
- Internet experience
- Good communication skills--verbal, written, and email--with customers from diverse backgrounds and cultures
- Strong customer service background required; retail background a plus
- Ability to problem solve
- Good interpersonal skills and ability to work well with co-workers in a close, fast-paced, high-volume environment
SP is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.