What are the responsibilities and job description for the Warehouse Associate I position at Southwestern Family of Companies?
Job Summary
The Warehouse Associate I is responsible for pick and pack order fulfillment and inventory handling in an efficient and accurate manner. This position works with a variety of products, customer orders, and systems to provide exceptional service to Southwestern Distribution Center (SWDC) customers. The Warehouse Associate I reports to the Warehouse Manager and provides excellent customer service to internal and external customers while demonstrating the company values and supporting the mission.
Job Duties And Responsibilities
The Warehouse Associate I is responsible for pick and pack order fulfillment and inventory handling in an efficient and accurate manner. This position works with a variety of products, customer orders, and systems to provide exceptional service to Southwestern Distribution Center (SWDC) customers. The Warehouse Associate I reports to the Warehouse Manager and provides excellent customer service to internal and external customers while demonstrating the company values and supporting the mission.
Job Duties And Responsibilities
- Responsible for pick and pack of outbound orders for a variety of customers
- Demonstrate knowledge of product attributes and customer order preferences in order to provide excellent customer service and identify inventory issues
- Maintain accuracy throughout the inventory receiving, stocking, fulfillment, and order returns processes
- Monitor and maintain minimum stocking quantities on the picking lines
- Process returned orders back into inventory
- Participate in special projects such as kitting, inventory labeling, creating finished goods, etc.
- Perform other duties as assigned
- High School Diploma or equivalent
- 1 years of experience in warehouse operations, customer service or related field
- Must be willing to work occasional Saturdays and overtime hours as required to support warehouse operations and meet shipping deadlines
- Ability to handle repetitive work
- Ability to adapt to change
- Ability to work on multiple projects simultaneously while accomplishing daily tasks
- Effective oral and written communication skills and excellent interpersonal skills
- Attention to detail, critical thinker and problem-solving skills
- High standards for integrity, honesty, professionalism, and work ethic
- Commitment to service excellence
- Ability to work independently while demonstrating excellent organization and follow through
- Demonstrates flexible and efficient time management and ability to prioritize workload
- Ability and willingness to move with purpose and a strong sense of urgency
- Self-motivated, positive, and enthusiastic
- Self- starter with a strong desire to exceed expectations and capable of supporting a team
- Maintains confidentiality discretion
- Ability to effectively work in collaboration with others to achieve business objectives
- Willing to grow and be challenged
- Attends training as requested/deemed necessary