What are the responsibilities and job description for the Southwest Mobile Storage, Inc- Office Assistant position at Southwest Mobile Storage, Inc.?
Office Assistant
About Us: Southwest Mobile Storage specializes in modifying storage containers for sale or lease. We take pride in our ability to provide high-quality, customized portable storage solutions while delivering outstanding customer service. We are seeking a reliable Office Assistant to join our Austin team, where communication and teamwork thrive. As an Office Assistant, you will provide administrative and operational support to branch personnel through customer service, office coordination, scheduling assistance, data entry, document management, and communication support.
Responsibilities:
- Answer phones, emails, and customer inquiries professionally and efficiently.
- Provide administrative support to branch management, sales, dispatch, and operational personnel.
- Assist with data entry, document preparation, filing, and record management.
- Coordinate office supplies, paperwork, and administrative organization.
- Assist with scheduling, customer communication, and operational support activities.
- Maintain organized customer files, operational records, and company documentation.
- Support invoice processing, reporting, and administrative workflow activities as assigned.
- Assist with onboarding paperwork, internal communication, and office coordination as needed.
- Maintain professionalism and customer service standards during all interactions.
- Support branch operational efficiency and office organization initiatives.
- Ability to always maintain confidentiality and professionalism.
- Perform additional duties requested by management.
Physical Requirements:
- Seated and computer work for extended periods of time
- Occasional standing, walking, bending, and lifting up to 20 lbs.
- Ability to communicate verbally and in writing
Qualifications:
- High school diploma or equivalent required
- 1–3 years of administrative, customer service, or office support experience preferred
- Microsoft Office proficiency including Excel, Word, Outlook, and Teams required
- Strong communication, organizational, and customer service skills required
- Experience with CRM or ERP systems preferred
- Construction, logistics, transportation, or operational support experience preferred
Benefits:
- Immediate PTO eligibility
- Holidays off
- Medical, dental, vision, and life insurance
- 401(k)
- Health Savings Account
Job Type:
Full-time, Onsite. *Not a Remote Position*
Main Office/Yard Location:
8810 N I-35, Georgetown, TX 78626
Who Are We:
Southwest Mobile Storage is a family-owned shipping container business founded in 1995. Our strength for 30 years comes from the specialized knowledge and passion of our people, along with serving over 24,000 commercial, construction and residential customers.
Equal Opportunity Employer:
Southwest Mobile Storage Inc is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants.
Salary : $20 - $26