What are the responsibilities and job description for the Product Support Sales Rep Heavy Equipment position at SOUTHWEST JCB INC?
Product Support Sales Representative (PSSR)
📍 Location: Sunny Phoenix, AZ
💼 Compensation: Competitive Base Pay Uncapped Commission Potential!
👔 Reports To: Vice President of Sales
🌟 The Role at a Glance
Are you a relationship builder who loves talking shop, solving problems, and closing deals? We’re looking for an energetic Product Support Sales Representative (PSSR) to be the ultimate advocate for our customers and the powerhouse driver behind our parts and service growth!
In this role, you’re not just selling—you’re keeping heavy equipment running, job sites humming, and customer businesses thriving. If you thrive on the road, love hands-on problem-solving, and get pumped about turning technical support into high-value sales, this is your arena.
🔥 What You’ll Do (Your Mission)
🤝 Build & Own High-Value Relationships
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Be the Local Legend: Become the go-to trusted partner for assigned clients across your Phoenix-area territory.
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Get Out in the Field: Swap the boring desk routine for regular on-site visits—inspecting machinery, assessing fleet needs, and connecting face-to-face.
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Be the Hero: Serve as the single point of contact for all parts, service, and emergency troubleshooting inquiries.
💰 Drive Business & Stack Wins
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Uncover Opportunity: Hunt down and close sales for high-margin parts, overhaul jobs, rebuilds, and Preventative Maintenance (PM) agreements.
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Deliver the Pitch: Craft and present irresistible, value-packed proposals that make keeping equipment running a no-brainer.
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Crush Your Targets: Hit and exceed your territory sales goals—and directly impact your own commission paycheck!
⚙️ Master the Tech & Keep Things Moving
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Know the Gear Inside & Out: Stay savvy on machine operations, maintenance schedules, and our full suite of support offerings.
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Tag-Team with Service: Partner closely with our top-tier service technicians to schedule seamless inspections, tune-ups, and overhauls.
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Guide & Advise: Help clients navigate warranties and equipment performance optimization like a pro.
📊 Keep the Engine Running
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Track the Wins: Keep customer interactions and hot leads organized using our modern CRM.
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Show Off Results: Share progress, market insights, and wins in quick monthly/quarterly territory updates.
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Keep Sharp: Participate in hands-on training to master the latest equipment, tools, and sales techniques.
✨ Why You’ll Love Working Here
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Earn What You’re Worth: Enjoy the stability of a strong base salary paired with lucrative commission potential.
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Freedom & Flexibility: Manage your own territory and spending time out in the field rather than trapped in a cubicle.
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Growth Culture: Continuous training, product insights, and leadership support to help you level up your career.
Ready to Drive Your Career into Overdrive?
If you've got the drive, the personality, and the passion for keeping equipment moving, apply today and let's win together!
💡 Optional Tip for Hiring Managers
If you have company perks (such as a company vehicle, fuel card, health benefits, or 401(k) matching), adding a quick 3–4 bullet list under a "Perks & Benefits" heading can increase applicant response rates by up to 30%! Would you like me to adjust the tone to be slightly more corporate or ultra-casual?
Qualifications:-
What We’re Looking For
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Degree in hand? Great! Equal real-world experience? Even better!
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3 years under your belt in equipment, construction, or material handling.
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A natural high-five for heavy machinery and all things mechanical.
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Sharp communication, solid negotiation chops, and a passion for great service.
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Comfortable rocking both CRM systems and everyday Office software.
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A clean driving record and valid license so you can hit the road with confidence.
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How You Work Best
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Customer-First Mindset: You enjoy solving real problems for real people.
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Goal Getter: You like setting targets and smashing them.
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Relationship Creator: People enjoy working with you—and buying from you.
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Field Leader: You know how to take charge of your territory and make it shine.
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Life on the Job
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Local and regional travel that keeps your day fresh without sacrificing work-life balance.
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A fun mix of office time, shop energy, and outdoor customer job site visits.
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Perks & Rewards
We believe hard work deserves great rewards. Here’s how we take care of you:
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Total Health Coverage: Full medical, dental, and vision benefits.
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100% Covered: Basic life and disability insurance—paid fully by us!
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401(k) Match: Free money toward your retirement! We match 50% up to 6%.
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Flexible Spending Accounts: Keep more of your paycheck where it belongs.
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Career Growth: We invest in your skills and help you map out your future.
Salary : $55,000 - $65,000