What are the responsibilities and job description for the Utilization Coordinator - Full-Time position at Southwest Healthcare System?
About Us:
Creating Health and Harmony, Southwest Healthcare is a comprehensive network of care with convenient hospital and ambulatory care/outpatient locations here to serve the Southern California community. With over 6,000 passionate providers and healthcare employees, our shared goal is to provide convenient access to a wide range of healthcare services in a way that benefits you, your family, and the entire community.
Southwest Healthcare is comprised of five acute care hospitals and several non-hospital access points, including: Corona Regional Medical Center, Palmdale Regional Medical Center, Southwest Healthcare Rancho Springs Hospital, Southwest Healthcare Inland Valley Hospital and Temecula Valley Hospital, Temecula Valley Day Surgery, A Urgent Care Centers, and Riverside Medical Clinics. For more information on how to join our dynamic team, please visit our website at www.swhealthcaresystem.com.
Job Summary:
- Outreach to payers via phone or fax for authorization/denial outcomes.
- Accesses payer portals daily to retrieve authorizations/denials and records outcomes.
- Reconciles all payer correspondences and runs daily department reports, taking action if needed.
- Run daily department reports and take action if needed.
- Enter all denials received into Artiva, manage worklist, and facilitate peer to peer.
- Maintains Medi-Cal TAR logs and audits, accesses Medi-Cal portal to submit required documents.
- Retrieves and delivers messages from Utilization Review Dept phone review line at least 4 times per day.
- Answers telephone professionally and courteously.
- Performs other related duties as requested by the UM Manager.
- High School Graduate or equivalent required.
- Two (2) years of administrative experience in a healthcare setting required. Utilization management, managed care, or related role preferred.
- None
- Demonstrates knowledge and ensures compliance with the Nurse Practice Act, The Joint Commission and Title 22 standards and guidelines.
- Demonstrates compliance with healthcare policies and procedures at all times.
- Demonstrates strong leadership, organization, communication and interpersonal skills.
- Demonstrates ability to relate to clinical personnel and medical staff, as well as ability to interact well with the public.
- Must have knowledge of PC and applications.
- Ability to demonstrate effective written and verbal communication skills.
- Computer skills desirable.
- Ability to respond to any communication required by telephone.
- Challenging and rewarding work environment.
- Competitive Compensation & Generous Paid Time Off.
- Excellent Medical, Dental, Vision and Prescription Drug Plans.
- 401(K) with company match and discounted stock plan.
- SoFi Student Loan Refinancing Program.
- Tuition, CEU, Certification, Licenses Reimbursement program.
- Career development opportunities within UHS and its 300 Subsidiaries!
- More information is available on our Benefits Guest Website: UHS Guest Benefits
EEO Statement:
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Salary : $24 - $35