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Patient Access Representative

Southwest Health
Platteville, WI Full Time
POSTED ON 4/21/2026 CLOSED ON 5/20/2026

What are the responsibilities and job description for the Patient Access Representative position at Southwest Health?

Job Category: Billing/Registration/Scheduling
Requisition Number: PATIE001019



Posting Details
      Posted: May 29, 2025

    Full-Time

    On-site

    Locations

    Platteville, WI 53818, USA

Job Details

Description


Requirements

  • Must have a high school diploma, GED, or equivalent.
  • Six months to one year experience with customer relations required
  • Knowledge of basic office procedures/equipment and computer systems required
  • Familiarization with medical terminology and prior health care experience preferred
  • Certification in Basic Life Support (BLS) preferred.

Work Hours

  • We are seeking a full-time (36 hours/ week) Patient Access Representative to work afternoons/evenings in our Emergency Department. Includes weekend and holiday rotation.
  • We are seeking a full-time (40 hours/week) Patient Access Representative to work days in our Orthopedic Institute.

Job Summary

The primary responsibilities of the Patient Access Representative are to arrange for efficient and orderly registration of Emergency, Inpatients and Outpatients. A patient access representative ensures that accurate patient information is collected and that patients are aware of hospital policies and procedures. These duties will be performed in a “Customer oriented” professional manner

Contact Information

Southwest Health
Attn: Human Resources
1400 Eastside Rd
Platteville, WI 53818
Phone: (608) 342-0998
Email: hr@southwesthealth.org
Fax: (608) 342-5015

Benefits

Southwest Health is truly an outstanding place to work. A full benefit package is available for employees working 20 hours/week or greater which includes: Health, Dental, Vision and Life insurance. Also available are long and short term disability, cell phone discount, flexible spending plan, paid time off, retirement plan with an employer contribution, fitness membership discount as well as use of exercise equipment at the facility.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Salary.com Estimation for Patient Access Representative in Platteville, WI
$39,339 to $48,106
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