What are the responsibilities and job description for the Patient Access Representative - Float position at SSM Health?
It's more than a career, it's a calling.
WI-SSM Health Dean Medical Group South Madison CampusWorker Type:
RegularJob Highlights:
Join a team where your work maters - every moment, every patient, every community. At SSM health, you'll be empowered to grow, supported to thrive and inspired to make a lasting impact.
In this role, you will be able to fill in at any registration desk (once trained) to check in patients and schedule follow up appointments. Must be flexible as working at multiple desks throughout the day is sometimes needed. Will need to travel to multiple sites and accept work assignment changes as early as 6:00am
Department supporting: all registration at all desks so multiple departments
Schedule: variable – could start as early as 630 am or go as late as 7pm. Could also include weekends if needed.
Apply today. SSM Health - We bring out the incredible in you, every day.
Job Summary:
Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.Job Responsibilities and Requirements:
- Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
- Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
- Assists with coordination of activities related to insurance pre-certification/authorization.
- Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
- Performs clerical and reception duties associated with patient registration.
- Performs other duties as assigned.
EDUCATION
- High School diploma/GED or 10 years of work experience
EXPERIENCE
- No experience required
PHYSICAL REQUIREMENTS
- Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
- Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
- Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
- Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
- Frequent keyboard use/data entry.
- Occasional bending, stooping, kneeling, squatting, twisting and gripping.
- Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
- Rare climbing.
REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS
- None
Department:
5920840164 WRO Frontline Resource StaffWork Shift:
Variable Shift (United States of America)Scheduled Weekly Hours:
40SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more.