What are the responsibilities and job description for the Senior Living Sales Advisor position at SOUTHWEST FLORIDA RETIREMENT?
JOB SUMMARY
Reporting to the Sales Manager, the Senior Living Sales Advisor will help to promote and sell future Blue Sky Independent Living residences and cottages at our campus under construction in Venice. The Senior Living Sales Advisor will be responsible for managing inquiries, supporting lead-generating events, building relationships with prospective residents and providing ongoing support to new residents throughout the move-in process, consistent with Village On The Isle’s mission and core values. The Sales Advisor respectfully interacts and ensures an exceptional experience for all residents, family members, visitors, colleagues and staff- upholding Village On The Isle’s mission and core values in every interaction. This is a safety sensitive position.
ESSENTIAL FUNCTIONS
It is understood that every incidental duty connected with operations listed in the job description is not always specifically described, and that employees, at the discretion of management, may be required to perform duties not within their job descriptions. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
- Manages appointed inquiries to settlement (outbound and inbound calls, walk-ins, events, tours).
- Achieves sales activities and move-in goals.
- Works with prospective residents, family members and key influencers (physician, attorney, trust officer, etc.) to facilitate a timely and beneficial experience.
- Professionally and accurately maintains CRM data.
- Collects and retains compliance documentation in accordance with our company policies.
- Assists with sales and marketing efforts to promote the community.
- Serves as an ambassador and liaison for Village On The Isle within the local community.
- Staffs the office during normal business hours.
ESSENTIAL MENTAL AND PHYSICAL FUNCTIONS
The essential mental and physical functions listed below are required in order for an employee to be able to perform the essential functions of this position.
- Thinking critically; defined as reading, understanding and taking appropriate action on detailed and complex information
- Walking long distances daily
- Repetitive actions/motion of one or both hands
- Hearing ordinary conversation and office sounds
- Verbal communication in person and on the phone
- Written communication by hand and on PC
ADAAA COMPLIANCE
Village On The Isle is an Equal Opportunity Employer. In compliance with the ADAAA, Village On The Isle will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
WORKING CONDITIONS
Work is conducted primarily in health care facility. There is possible exposure to communicable diseases and blood and body fluids that may contain HIV and/or HBV. This position frequently requires working within strict deadlines, under stressful conditions and with a variety of personalities, who may at times be emotional.
MISSION STATEMENT
Village On The Isle is a not-for-profit continuing-care retirement community affiliated with the Evangelical Lutheran Church in America. We are committed to sharing God’s love by promoting individual growth and dignity, enhancing the quality of life, and meeting the human and spiritual needs of our residents, staff, and community. It is not a requirement to be Lutheran to work at Village On The Isle.
Qualifications:MINIMUM QUALIFICATIONS
- Possess a bachelor's degree in related field or have equivalent experience
- Minimal two years of successful sales and marketing experience, preferably in senior living and services
- Excellent verbal and written communication skills, along with excellent team orientation skills
- Computer literacy which includes, but is not limited to, Microsoft Office Suite
Salary : $55,000 - $70,000