What are the responsibilities and job description for the Dental Front Desk Coordinator-Experienced position at Southwest Dental Group?
About the Role
Southwest Dental Group is growing and looking for an experienced Dental Front Desk Coordinator to join our team.
This is a key role within the practice, responsible for managing patient flow, coordinating treatment, and ensuring a smooth and professional front office experience. We are looking for someone who is detail-oriented, organized, and confident in both insurance and financial discussions.
If you thrive in a fast-paced environment and enjoy working with patients while keeping operations running efficiently, this is a great opportunity.
Schedule
Full-Time
- Monday – Thursday: 7:45 AM – 5:30 PM
Friday: 7:45 AM – 1:30 PM -
Enjoy early Fridays and consistent weekday hours
What You’ll Do
- Verify PPO insurance and provide accurate benefit breakdowns
- Present treatment plans and discuss financial options with patients
- Post patient payments and manage account balances
- Review and interpret EOBs (Explanation of Benefits)
- Support financial planning including in-house options and CareCredit
- Schedule appointments and maintain an efficient schedule
- Perform confirmation calls and patient follow-up
- Coordinate specialty referrals
- Scan and maintain patient documentation
Ensure the reception area is professional and organized -
Benefits
What We Offer
- Competitive pay based on experience
- Monthly bonus production bonus opportunities
- Comprehensive benefits package (medical, dental, vision)
- 401(k) with company match
- Paid time off (PTO)
- Supportive, team-oriented environment
- Opportunity for growth within the practice