What are the responsibilities and job description for the Workforce Intelligence Consultant position at Southwest Airlines?
Department: Talent & Org Strategy
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
As a Workforce Intelligence Consultant supporting the Workforce Planning Team, you'll leverage Workday and Adaptive to deliver workforce reporting, analytics, financial modeling, and headcount forecasting that support strategic business decisions. You'll design dashboards and reports, translate data into actionable insights, and partner with stakeholders to measure targets, develop roadmaps, and support change management initiatives. Working across Position Management, Contingent Workforce, and Enterprise Workforce Planning functions, you'll help develop workforce planning methodologies, processes, and tools that enable effective decision-making throughout the organization.
Additional Details
The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Responsibilities
Develop influential visuals and presentations; effectively translate data collection methodologies and analytical results into stories and presentations that help organizational leaders to understand the opportunities and inform decision making
Build end-to-end analytical solutions that are highly available, scalable, stable, secure, and cost-effective
Serve as the expert in designing, implementing, and operating a scalable environment to flow information from the source systems to data warehouse into end-user facing reporting applications such as Tableau
Derive insights from spans, layers, and Senior Leader Ratios to optimize the workforce
Promote Workforce intelligence across SWA and use data storytelling to communicate findings and recommendations for talent, headcount and labor market data to drive business results
Develop presentations for Senior Leadership by translating raw data into visualizations and highlighting key outputs in order to present data in a way that is understandable to various audiences
Educate internal Customers on Workforce intelligence by developing and answering questions, and reviewing work in order to provide guidance on system use and ensure consistency of data
Assist with OFCCP audits by collaborating with General Counsel, gathering all necessary documentation, analyzing and interpreting data, and corresponding with auditors in order to provide a timely response
Serve as technical subject matter expert for Tableau, Quick base, and in-house HRIS systems
May perform other job duties as directed by Employee’s Leaders
Knowledge, Skills and Abilities
Skilled in analytics
Ability to build data products incrementally and integrating and managing datasets from multiple sources
Ability to stay organized and deliver high quality work, paying close attention to details
Ability to use logic and reasoning to identify solutions, conclusions or approaches to problems
Ability to produce quality and accurate work under pressure of tight deadlines
Ability to initiate tasks, perform duties, respond to inquiries, and think independently without direction or supervision
Ability to read, analyze, and interpret data
Ability to identify and analyze trends in large sets of data
Ability to prepare and deliver data in a visual format
Ability to produce quality and accurate work under pressure of tight deadlines
Education
Required: High School Diploma or GED
Experience
Advanced level experience, seasoned and specialized knowledge in:
Human resources, HR support, or HRIS reporting
Preferred: Experience with Workday and/or Adaptive Planning
Preferred: Experience utilizing SQL
Preferred: Experience with financial modeling, forecasting, and scenario planning
Preferred: Experience translating business requirements into technical solutions
Preferred: Experience working with workforce, financial, or planning data
Licensing/Certification
N/A
Physical Abilities
Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Pay & Benefits:
Competitive market salary from $108,700.00 per year to $120,800.00 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.
Benefits you’ll love:
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings**
Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit***
Competitive health insurance for you and your eligible dependents
Southwest offers health plan coverage options that start from the very first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
Explore more benefits you’ll love: https://careers.southwestair.com/benefits
*** Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.
Job Posting End Date
08/10/2026
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
As a Workforce Intelligence Consultant supporting the Workforce Planning Team, you'll leverage Workday and Adaptive to deliver workforce reporting, analytics, financial modeling, and headcount forecasting that support strategic business decisions. You'll design dashboards and reports, translate data into actionable insights, and partner with stakeholders to measure targets, develop roadmaps, and support change management initiatives. Working across Position Management, Contingent Workforce, and Enterprise Workforce Planning functions, you'll help develop workforce planning methodologies, processes, and tools that enable effective decision-making throughout the organization.
Additional Details
The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Responsibilities
Develop influential visuals and presentations; effectively translate data collection methodologies and analytical results into stories and presentations that help organizational leaders to understand the opportunities and inform decision making
Build end-to-end analytical solutions that are highly available, scalable, stable, secure, and cost-effective
Serve as the expert in designing, implementing, and operating a scalable environment to flow information from the source systems to data warehouse into end-user facing reporting applications such as Tableau
Derive insights from spans, layers, and Senior Leader Ratios to optimize the workforce
Promote Workforce intelligence across SWA and use data storytelling to communicate findings and recommendations for talent, headcount and labor market data to drive business results
Develop presentations for Senior Leadership by translating raw data into visualizations and highlighting key outputs in order to present data in a way that is understandable to various audiences
Educate internal Customers on Workforce intelligence by developing and answering questions, and reviewing work in order to provide guidance on system use and ensure consistency of data
Assist with OFCCP audits by collaborating with General Counsel, gathering all necessary documentation, analyzing and interpreting data, and corresponding with auditors in order to provide a timely response
Serve as technical subject matter expert for Tableau, Quick base, and in-house HRIS systems
May perform other job duties as directed by Employee’s Leaders
Knowledge, Skills and Abilities
Skilled in analytics
Ability to build data products incrementally and integrating and managing datasets from multiple sources
Ability to stay organized and deliver high quality work, paying close attention to details
Ability to use logic and reasoning to identify solutions, conclusions or approaches to problems
Ability to produce quality and accurate work under pressure of tight deadlines
Ability to initiate tasks, perform duties, respond to inquiries, and think independently without direction or supervision
Ability to read, analyze, and interpret data
Ability to identify and analyze trends in large sets of data
Ability to prepare and deliver data in a visual format
Ability to produce quality and accurate work under pressure of tight deadlines
Education
Required: High School Diploma or GED
Experience
Advanced level experience, seasoned and specialized knowledge in:
Human resources, HR support, or HRIS reporting
Preferred: Experience with Workday and/or Adaptive Planning
Preferred: Experience utilizing SQL
Preferred: Experience with financial modeling, forecasting, and scenario planning
Preferred: Experience translating business requirements into technical solutions
Preferred: Experience working with workforce, financial, or planning data
Licensing/Certification
N/A
Physical Abilities
Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Pay & Benefits:
Competitive market salary from $108,700.00 per year to $120,800.00 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.
Benefits you’ll love:
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings**
Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit***
Competitive health insurance for you and your eligible dependents
Southwest offers health plan coverage options that start from the very first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
Explore more benefits you’ll love: https://careers.southwestair.com/benefits
- Pay amount doesn’t guarantee employment for any particular period.
*** Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.
Job Posting End Date
08/10/2026
Salary : $108,700 - $120,800