What are the responsibilities and job description for the Credit Analyst Intake Specialist position at SouthState Bank?
The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.
We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here
SUMMARY/OBJECTIVES
This position is responsible for, but not limited to, providing Credit Analyst Intake support through the receipt, review and analysis of Financial Statement Spread Requests submitted by Relationship Managers, Loan Assistants, and Portfolio Managers. This position will review the spread requests for accuracy, thorough documentation, and complexity. This position will also pull CLEAR Reports, input Borrowing Base Certificate and Marketable Securities information into nCino. Additional tasks may be required at the direction of the Director of Commercial Credit Analysts and/or the Director of Credit Services.
ESSENTIAL FUNCTIONS
This position is expected to perform the specific duties, tasks, and responsibilities as outlined below:
Act as the Administrative processer for financial statement spread requests submitted by the Commercial Lending Team
Accurate and thorough review and management of Financial Statement Spread Requests submitted to the Credit Analyst Team through nCino and Outlook emails
Accurate and thorough review and input of Borrowing Base Certificate/Marketable Securities requests submitted to the Credit Analyst Team through nCino and Outlook emails
Pull and upload CLEAR reports of relationships as submitted to the Credit Analyst Team through nCino and Outlook emails
Ensure spread requests have been submitted with proper and complete documentation
Assist in determining the complexity of the spread request at hand based upon review of the documentation provided
Could occasionally process correspondence, files, records, and perform other specific duties for management and the Credit Services team
Obtains additional information, as needed, to complete reports or gather information for internal or external audits as determined by management
Successfully works with teammates to collectively assist the Commercial Credit Analyst team in stated objectives and tasks.
Works to create a constructive workplace environment that expands positive culture and enhances the Bank's core values.
Undertakes special projects related to job function as determined by the Commercial Credit Analyst Team Lead or the Director of Commercial Credit Analysts.
Participates in community related activities.
Ensures that the Bank's policies and procedures, code of conduct, and regulatory guidelines are strictly complied with.
Provides aid to other employees by liaising with them through healthy and positive interactions.
Continuously updates skills by participating in professional training and development.
Seeks opportunities to improve skills through cross-training offered by the Bank.
All other tasks, responsibilities, or duties, as directed by the Commercial Credit Analyst Team Lead or the Director of Commercial Credit Analysts.
Aid other employees by liaising with them through healthy and positive interactions
Be involved in performing marketing endeavors/efforts
Continuously update skills by participating in professional training
Seek opportunities to improve skills through cross-training offered by the Bank
All other tasks, responsibilities, or duties, as directed by management
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications, Education, and Certification Requirements
High school diploma or equivalent with knowledge of the commercial lending process and one or two years of secretarial/administrative experience
Must be able to prepare documents and compose business letters and memorandums
Proficient with general office machines and programs to include Microsoft Office Word, Excel, Outlook, and other software that might be utilized in the department
Ability to use the computer efficiently and the capacity to learn new software programs as they are rolled out by the Bank
Must have good knowledge of business English, including spelling and punctuation
Must possess basic English language skills to write and speak clearly, and effectively with coworkers and customers
Must be well-organized, accurate, and attentive to detail
Must be cooperative and willing to assist coworkers and customers on a regular basis
Must have effective listening skills demonstrated by the ability to listen to others talk (without interruption), understand them, and then propose solutions or make contributions based on the points made by others
Must possess excellent multi-tasking skills and be able to function well under pressure
Must be able to remain composed under pressure and respond to customer and coworker concerns regularly
Must have a keen eye for detail and follow instructions to the letter
Must be patient and willing to help others in solving problems while always maintaining a positive attitude
TRAINING REQUIREMENTS/CLASSES
New Employee Orientation
Required Annual Compliance Training
Various trainings provided by corporate training, credit staff to enhance knowledge of credit process
Additional trainings as directed by the Director of Commercial Credit Analysts
PHYSICAL DEMANDS
Must be able to remain seated or work standing in a confined area on a computer for a minimum of four (4) hours each workday
Must be able to constantly use hands and fingers to enter data through or on a computer or answer a phone throughout most of an eight (8) hour shift
Must be able to hear and communicate with coworkers and customers throughout the day
May need to lift to 25 pounds one to two times a day to perform job
WORK ENVIRONMENT
Must be able to function in a professional, business office environment and act and dress appropriately for same, consistent with the Bank's grooming and dress codes
Must demonstrate excellent interpersonal skills with customers and coworkers
Must be willing to function as a team member
Must be willing to demonstrate commitment to the Bank's mission and goals
Work Location: 1375 N Broadway Ave Bartow, Florida 33830
Equal Opportunity Employer, including disabled/veterans.