Technology Analyst - Design Technologies

POSITION SUMMARY

The primary focus for a technology analyst on the Design Technologies team will be to support the detailers, engineers, BIM teams and other groups integral to the design project lifecycle across Southland's national footprint. This role will focus on maintaining standards, improving efficiency of existing processes, and documenting updates and changes to workflows for the teams and software that we support. This includes but is not limited to Revit project templates, the project setup process, approved Revit third-party modeling software, internal custom development, and SharePoint pages that reflect these functions. The position will require thorough attention to detail, change management skills, and an emphasis on relationship building across the organization.

What you’ll do:

Relationship Building/Management

•  Effectively build strong working relationships and communicate with internal stakeholders, including fellow AEC team members, engineers, IT, and Divisional leadership, to ensure alignment on design technology goals and strategies.
• Involvement in communications with design technology vendors (e.g., Autodesk, EaglePoint Software, Symetri) over contracts, custom development/requests, customer support, and vendor feedback.
• Collaborate with internal teams and external vendors to ensure design technology standards are being met and new standards are being integrated properly.
• Communicate with employees at all levels regarding design technology solutions and application support assistance.

Workflow Optimization

• Work closely with divisional teams, vendors, and business teams to configure settings, workflows, and features based on divisional requirements.
• Analyze current design processes and workflows to identify areas where existing or custom design technology can reduce inefficiencies, improve accuracy, and increase productivity.

Technology Deployment

• Involvement in the end-to-end implementation of AEC design technology initiatives such as new applications, software alignment efforts, and training across Southland.
• Ensure all AEC design technologies processes are integrated seamlessly into ongoing projects, from initial setup to final documentation and turnover.
• Stay informed on emerging technologies, evaluate their feasibility, and assist in pilot programs to test potential new tools and systems.

Change Management

• Assist in the development and execution of change management strategy for new design technology rollouts, ensuring smooth adoption across design teams and minimizing disruption.
• Involvement in feedback loops to gather insights from design teams and other users to continuously improve technology adoption and refine processes.
• Assist in the composition and implementation of both in-person and remote training programs and learning opportunities to ensure team members are proficient in using new tools and systems.

Support and Documentation

• Provide ongoing support to detailers, engineers, BIM teams, and other groups, troubleshooting issues and ensuring that technology is functioning as expected.
• Assist in the creation and maintenance of comprehensive documentation for design technologies, including SharePoint pages, standard operating procedures (SOPs), and best practices.
• Work with the Design Technologies team to develop training materials and conduct in-person training as needed.
• Monitor and document process improvement requests and implementation.

Strategic Planning and Governance

• Collaborate with the rest of the Design Technologies Team to ensure strategic design technology goals align with corporate AEC and IT strategy.
• Assist in the development and execution of design technology strategies that are aligned with Southland's overall business goals and divisional project needs.
• Help ensure that design technology standards are consistent across the divisions, in accordance with enterprise standards.
• Support scalable design technology solutions for the company’s national footprint, and their roll-out across multiple sites and regions.
• Work with the Design Technologies and AEC team to prioritize feedback/priorities across Southland.
• Understand where each Division is within the region, which in turn informs strategic decisions.

What you’ll need to be successful:

• Excellent communication and collaboration skills.
• Strong analytical and problem-solving abilities.
• Strong active listening and empathy skills. Expect to work with Regional Presidents and Division Leaders one day and users of the technology the next day.
• Strong knowledge of the MEP engineering and construction industry.
• Ability to meet people where they are and assist them through change management to reach desired outcomes.
• In-depth understanding of relevant design technologies, technical principles, and broad knowledge of related disciplines.
• Ability to work on complex issues.

What you’ll bring to the table:

• Associate’s degree in construction management, Engineering, Information Technology, or a related field, preferred
• Intermediate knowledge of Revit technologies.
• Familiarity with MEP processes, BIM, and construction project workflows.
• Understanding of IT services.

YOU Matter 

PEOPLE FIRST: BUILDING TALENT BY DESIGN 

At Southland we aspire to build a workforce that’s as diverse as the people who occupy the buildings we design, build and maintain. Building talent by design is our intentional approach to creating a truly safe, collaborative, and inclusive work environment that fosters growth, empowers professional achievement, and where people are treated with respect at all levels. 

If you’re someone with a true passion for our industry, a life-long learner, with high accountability and a drive for results we’re looking for you!  At Southland, we hire problem solvers that are focused on providing customer value through continuous improvement and will take ownership to create the best experiences that will have an impact wider than their own job.  We thrive on creating a strong company and culture where you’ll feel engaged, challenged, and valued. 

If you’re ready for the next big step in your career and want a career full of fun and excitement and to be a part of a fast-paced growing company, then JOIN our team and become a part of an organization that values PEOPLE, SAFETY, INNOVATION, COLLABORATION, INTEGRITY, ACCOUNTABILITY & SUSTAINABILITY. 

Benefits: 

As an employee-owned company, we offer a comprehensive benefits package that includes excellent benefits for you and your family: 

• 401(k) Plan with 50% Company Match (no cap) and immediate 100% vesting 
• Annual incentive program based upon performance, profitability, and achievement 
• Medical, Dental, Vision Insurance – 100% Paid for Employee 
• Term Life, AD&D Insurance, and Voluntary Life Insurance 
• Disability Income Protection Insurance 

• Pre-tax Flexible Spending Plans (Health and Dependent Care) 
• Holidays/Vacation/Personal Time/Life Events Leave 
• Numerous training opportunities and company paid membership for professional associations and licenses 

For more information on Southland Industries, please visit our website: Southland Careers or on Facebook or LinkedIN  

To hear what our employees are saying about working at Southland Industries, check out our Culture site - Explore Our Culture

Southland Industries and all its subsidiaries are an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing our employees with a safe work environment free of discrimination and harassment. All employment decisions at Southland Industries are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, gender, gender identity, sex, national origin, ancestry, age, disability, medical condition, marital status, sexual orientation, family care or medical leave status, veteran status, or any other status protected by the laws or regulations in the locations where we operate. Southland Industries will not tolerate discrimination or harassment based on any of these characteristics. 

**All employment offers are contingent upon successful, drug tests, background checks and professional reference checks. ** 

**We are not able to offer sponsorship of employment at this time** 

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