What are the responsibilities and job description for the Sales Representative - MRO position at SouthernCarlson, Inc.?
The vision of SouthernCarlson is to develop strong business relationships so we understand our customers' individual needs and provide the best possible service to improve our and their profitability.
At SouthernCarlson, our vision is simple: build strong business relationships, understand our customers’ needs, and deliver solutions that improve both their profitability and ours.
WHO WE ARE
SouthernCarlson is a national distributor of construction, fastening, industrial, MRO, and janitorial supplies. Founded in 1947, we combine a broad product offering, industry expertise, and hands-on service to help customers keep their facilities running safely, efficiently, and without downtime.
WHAT YOU’LL BE DOING
This is a field-based, business development–driven sales role focused on MRO products and solutions supporting manufacturing, industrial, and facilities customers.
You will:
- Sell MRO products and programs including safety, fasteners, tools, abrasives, electrical, chemicals, maintenance supplies, and related solutions.
- Actively prospect new business through cold calling, referrals, and lead follow-up.
- Manage and grow a defined book of MRO accounts by building long-term customer relationships.
- Conduct on-site visits to understand equipment, processes, and maintenance needs.
- Identify opportunities to reduce downtime, improve reliability, and consolidate customer spend.
- Close new accounts and expand existing ones through upselling and cross-selling across MRO categories.
- Coordinate with internal teams to manage orders, deliveries, and resolve account issues.
- Stay organized while balancing prospecting, field visits, quoting, and follow-ups to hit sales targets.
- Maintain strong product and application knowledge and stay current on industry trends and customer challenges.
This role requires significant time in the field, not behind a desk.
YOU MAY BE A GOOD FIT IF YOU
- Have 1 year of sales, business development, or customer-facing experience (MRO, industrial, manufacturing, or distribution experience strongly preferred).
- Are comfortable hunting for new business and don’t rely on inbound leads.
- Understand industrial or facility environments and can speak confidently with maintenance, operations, and purchasing decision-makers.
- Communicate clearly and professionally, both verbally and in writing.
Bilingual English/Spanish is a plus. - Take ownership of results and hold yourself accountable.
- Are organized, detail-oriented, and follow through on commitments.
- Enjoy solving problems related to uptime, safety, and efficiency, not just selling SKUs.
- Hold a valid driver’s license with an acceptable driving record.
- Can meet the physical demands of the role, including lifting up to 50 lbs regularly and up to 100 lbs occasionally.
WHY YOU’LL LOVE IT HERE
- Competitive base salary plus commission
- Collaborative, family-oriented culture
- Career growth opportunities within a national organization
- Comprehensive benefits package (Medical, Dental, Vision)
- 401(k) with company match
- Paid time off
OUR PROMISE MEANS MORE™
- Respect – We build relationships through trust, collaboration, and accountability.
- Integrity – We do the right thing for customers and employees, even when it’s hard.
- Teamwork – We support one another to deliver exceptional service.
- Family Environment – National reach with a local, small-business feel.
SouthernCarlson, Inc. is an equal opportunity, at-will employer and does not discriminate based on age, race, religion, color, disability, sex, sexual orientation, or national origin.
SouthernCarlson, Inc. is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.
Salary : $65,000