What are the responsibilities and job description for the Counter Sales Representative position at SouthernCarlson, Inc.?
The vision of SouthernCarlson is to develop strong business relationships so we understand our customers' individual needs and provide the best possible service to improve our and their profitability.
Counter Sales Representative – Full Time
SouthernCarlson is a leading distributor of the most recognized brands of construction and packaging tools, fasteners, jobsite supplies, and expert service across North America. Since 1947, we’ve built our reputation on reliability, integrity, and a commitment to helping our customers get the job done right.
Our success is driven by more than just products — it’s powered by our people, our relationships, and our dedication to providing unmatched service every day.
Our Core Values
At SouthernCarlson, our values guide how we serve customers, support our teammates, and grow our business.
Job Description
We’re hiring a Counter Sales Representative (CSR) who thrives in a fast-paced, customer-facing environment. This role is the face of the branch, helping customers find the right solutions while delivering exceptional service and supporting daily operations.
What You’ll Do
Provide in-person and phone support to customers by identifying needs and recommending the right products
Build relationships with customers by delivering knowledgeable, high-energy service
Proactively reach out to existing and potential customers to drive sales growth
Prepare quotes and process orders accurately using ERP systems
Stay up to date on product lines, vendor offerings, and construction industry trends
Maintain showroom organization, stock levels, and promotional displays
Coordinate with outside sales, service teams, and leadership to ensure customer satisfaction
What We’re Looking For
✔ High school diploma or GED required
✔ 1–2 years of experience in construction supply, building materials, or related industry preferred
✔ Knowledge of fasteners, power tools, or pneumatic systems is a plus
✔ Proficiency in Microsoft Office and ERP systems
✔ Strong math skills with ability to calculate pricing and margins
✔ Ability to lift up to 25 lbs regularly and up to 80 lbs occasionally
✔ Strong communication skills and a customer-first mindset
✔ Bilingual skills are a plus
Why You’ll Love Working With Us
401(k) with Company Match
Paid Time Off and Holidays
Our Values – OUR PROMISE MEANS MORE™
Respect – We treat everyone with kindness and fairness
Integrity – We do what’s right, always
Teamwork – We win together
Family Feel – A nationwide company with a local, community-driven culture
Ready to grow your career with SouthernCarlson? Apply today!
All offers are contingent upon successful completion of a background check and drug screening.
SouthernCarlson is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.
#really
SouthernCarlson, Inc. is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.
Counter Sales Representative – Full Time
- Location: Lubbock, TX
- Schedule: Monday – Friday | Daytime Schedule
- Compensation: Base commission (Based on experience)
SouthernCarlson is a leading distributor of the most recognized brands of construction and packaging tools, fasteners, jobsite supplies, and expert service across North America. Since 1947, we’ve built our reputation on reliability, integrity, and a commitment to helping our customers get the job done right.
Our success is driven by more than just products — it’s powered by our people, our relationships, and our dedication to providing unmatched service every day.
Our Core Values
At SouthernCarlson, our values guide how we serve customers, support our teammates, and grow our business.
- Provide Fanatical Service
- Act With Urgency
- Earn & Maintain Trust
- Continuously Improve
Job Description
We’re hiring a Counter Sales Representative (CSR) who thrives in a fast-paced, customer-facing environment. This role is the face of the branch, helping customers find the right solutions while delivering exceptional service and supporting daily operations.
What You’ll Do
Provide in-person and phone support to customers by identifying needs and recommending the right products
Build relationships with customers by delivering knowledgeable, high-energy service
Proactively reach out to existing and potential customers to drive sales growth
Prepare quotes and process orders accurately using ERP systems
Stay up to date on product lines, vendor offerings, and construction industry trends
Maintain showroom organization, stock levels, and promotional displays
Coordinate with outside sales, service teams, and leadership to ensure customer satisfaction
What We’re Looking For
✔ High school diploma or GED required
✔ 1–2 years of experience in construction supply, building materials, or related industry preferred
✔ Knowledge of fasteners, power tools, or pneumatic systems is a plus
✔ Proficiency in Microsoft Office and ERP systems
✔ Strong math skills with ability to calculate pricing and margins
✔ Ability to lift up to 25 lbs regularly and up to 80 lbs occasionally
✔ Strong communication skills and a customer-first mindset
✔ Bilingual skills are a plus
Why You’ll Love Working With Us
- Consistent Hours – Daytime schedule, Monday–Friday
- Positive Culture – Team-oriented, supportive, and customer-focused
- Career Growth – Clear path to roles like Outside Sales or Branch Manager
- Competitive Benefits, including:
401(k) with Company Match
Paid Time Off and Holidays
Our Values – OUR PROMISE MEANS MORE™
Respect – We treat everyone with kindness and fairness
Integrity – We do what’s right, always
Teamwork – We win together
Family Feel – A nationwide company with a local, community-driven culture
Ready to grow your career with SouthernCarlson? Apply today!
All offers are contingent upon successful completion of a background check and drug screening.
SouthernCarlson is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.
#really
SouthernCarlson, Inc. is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.