The vision of SouthernCarlson is to develop strong business relationships so we understand our customers' individual needs and provide the best possible service to improve our and their profitability.

Branch Associate – Full Time

📍 Location: Phoenix, AZ
📅 Schedule: Monday–Friday | Day Shift
💲 Pay: Based on experience

About Us

SouthernCarlson is a leading distributor of the most recognized brands of construction and packaging tools, fasteners, jobsite supplies, and expert service across North America. With deep roots in the construction and industrial supply industry, we serve contractors, builders, and manufacturers with an unwavering commitment to reliability, integrity, and performance.

Our success is built not only on the quality of our products and services, but on a company culture that values people, relationships, and the drive to go above and beyond. We believe that how we serve is just as important as what we deliver.

Our Core Values

At SouthernCarlson, our core values guide everything we do—from how we treat our team members to how we serve our customers and partners. These values are at the heart of our mission to solve problems, build trust, and provide unmatched service.

🔧 Provide Fanatical Service
We treat every challenge like our own, going above and beyond to exceed expectations.

⚡ Act With Urgency
In our industry, every second matters. We respond quickly with solutions.

🤝 Earn & Maintain Trust
Trust is the foundation of our relationships with customers, vendors, and coworkers.

📈 Continuously Improve
We challenge ourselves to improve every process, every experience, and every interaction.

At SouthernCarlson, we’re more than a supplier—we’re a service-driven partner focused on building long-term relationships and delivering results.

Job Description

We’re hiring a Branch Associate who enjoys working with customers, supporting sales operations, and being part of a fast-paced branch team. If you take pride in delivering excellent service and enjoy a role where no two days are the same, this opportunity is for you.

What You’ll Do

• Be the face of SouthernCarlson by greeting customers and responding to phone and email inquiries

• Build strong customer relationships by learning needs, recommending solutions, and identifying upsell opportunities

• Support branch operations by assisting sales reps and managers and pulling customer orders

• Maintain an organized, well-merchandised showroom

• Assist with troubleshooting product questions and resolving customer concerns

• Take on a variety of responsibilities to support overall branch success

What We’re Looking For

✔ 1 years of sales, customer service, or sales support experience (warehouse experience a plus)
✔ High School Diploma or GED required
✔ Clear, professional communication skills—both written and verbal
✔ Proactive team player with a strong work ethic and positive attitude
✔ Customer-focused mindset with strong relationship-building skills
✔ Comfortable navigating systems and assisting customers digitally
✔ Organized and detail-oriented with the ability to multitask
✔ Bilingual a plus

Why You’ll Love Working With Us

🕒 Consistent Hours – Steady Monday–Friday daytime schedule
🤝 Positive Culture – Collaborative, team-first environment
📈 Career Growth – Opportunities to advance within the company
💼 Competitive Benefits:

• Health, Dental, Vision

• 401(k) with Company Match

• Paid Time Off

Our Values – OUR PROMISE MEANS MORE™

Respect – We treat everyone with kindness and fairness
Integrity – We do what’s right, always
Teamwork – We win together
Family Feel – A nationwide company with a local touch

Ready to build your future with SouthernCarlson? Apply today!

All offers are contingent on a successful background check and drug screening.

SouthernCarlson is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual

SouthernCarlson, Inc. is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.