What are the responsibilities and job description for the Front Desk Agent - Monte Vista Boutique Hotel - Black Mountain position at Southern Proper Hospitality Group?
Front Desk Agent - Monte Vista Boutique Hotel - Black Mountain - $500 Signing Bonus!
Pay rate: $15/hr. with a signing bonus* of $500!
*bonus is eligible after 60 days
What We Offer You
As an hourly employee some of the benefits you can enjoy are:
As an hourly employee some of the benefits you can enjoy are:
- 50% employee discounts for you and up to 3 guests, at our many brands! Click Here to see all of our brands.
- 50% off room rates at the Monte Vista Boutique Hotel in Black Mountain, NC.
- Dental and Vision for all employees working at least 20 hours per week.
- Medical and Short-term disability benefits after being full time for one year
- Employee Assistance Program for all employees
- Referral bonuses for bringing your friends on board
What It's Like Working With Us
Milton's Black Mountain is an extension of Milton's Cuisine & Cocktails in Alpharetta, GA location and is nestled in The Monte Vista Hotel. Our Chef has prepared a menu that introduces contemporary Southern flavors to our guests. Come join the Milton's team and be a part of our tight-knit community as we serve the locals and tourists of Black Mountain.
What You'll Be Doing
Responsible for assisting in the front office reception and administrative duties. Duties include:
- Answering phones for hotel/restaurant and responding accordingly to guests' needs.
- Greet visitors warmly and make sure they are comfortable, offering beverages, assisting with luggage as needed.
- Issue rook key(s) and present hotel specific information to guests.
- Answer inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions.
- Make and confirm reservations.
- Monitoring continental breakfast and replenishing as needed.
- Post charges such as room, food, liquor, or telephone, to folio.
- Compute bills, collect payments, and makes change for guests, verify that the correct charges and credits are posted to the corresponding guest folio.
- Ensure that all case and cash equivalents are accounted for and balance at the beginning and end of each work shift.
- Take and relay messages.
- Work closely with housekeeping to ensure rooms are ready for guests.
- Provide administrative, reception, and program support to management and staff.
- Perform any other job duties and/or special projects as assigned by management.
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What What We Require of You
- Ability to work evenings and weekends
- Excellent communication skills
- Must be able to operate the locations Property Management System, Property Point of Sales System (where applicable), Microsoft Office, and the internet.
Physical Demands
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Employee is regularly required to stand for several hours at a time; walk; use hands to finger, handle, or feel objects, tools, or controls; talk or hear; and taste or smell. The employee is frequently required to reach with hands and arms. The employee occasionally is required to sit; climb or balance; and stoop, kneel, crouch, or crawl.
- The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Compliance Statement
The physical demands of typical of this position must be met by the employee to successfully perform the essential functions for the position. Reasonable accommodations may be available for individuals with disabilities.
The physical demands of typical of this position must be met by the employee to successfully perform the essential functions for the position. Reasonable accommodations may be available for individuals with disabilities.
Southern Proper Hospitality Group is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances.
We use E-Verify to confirm U.S. Employment eligibility.
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