Receptionist

Full-Time, Excellent Benefits and Paid Time Off

Starting Wage: $19.00 per hour; Bilingual Starting Wage: $19.95 per hour

PURPOSE:

The Receptionist position will assist all departments and centers within the Agency as required. This position is responsible for performing clerical tasks to support daily operations.

ESSENTIAL JOB DUTIES:

I. GENERAL CLERICAL DUTIES

· Answer and direct phone calls, answer inquiries and create a welcoming environment;

· Provide general support to visitors;

· Provide information by answering questions and requests;

· Reply to emails, telephone and face to face inquiries;

· Produce and distribute correspondence memos, letters, faxes, reports and forms;

· Carry out administrative duties such as filing, typing, printing, copying, binding, laminating, scanning, etc.;

· Assist in the preparation of regularly scheduled reports;

· Maintain contact lists and site documents;

· Organize and schedule appointments, meetings, conference rooms and reservations;

· Maintain conference rooms’ calendars;

· Operate and maintain office equipment;

· Schedule and maintain requests for agency vehicles;

· Maintain supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing orders for supplies and verifying receipt of supplies;

· Receive deliveries, sort and distribute incoming mail and prepare and deliver outgoing mail;

· Perform opening and closing procedures;

· Cross-train assigned coworkers to cover reception area, as required;

· Promote and actively facilitate good teamwork and team building between coworkers.

II. INTERACTION WITH CHILDREN, PARENTS, AND CO-WORKERS

· Must relate in a positive, supportive and nurturing way, both verbally and physically, and be sensitive to the needs of children, parents and co-workers;

· Must use quick, safe reactions and responses in dealing with children or situations that involve children.

III. WORK ENVIRONMENT AND SAFETY

· Maintain a safe and pleasant work environment;

· Follow safety regulations, policies and procedures;

· Actively contribute towards promoting a safe workplace and environment.

IV. OTHER DUTIES

May be assigned other related duties as appropriate and within the scope of general responsibilities for this position. However, this job description in no way states or implies that these are the only duties that may need to be performed by the employee fulfilling this position. This job description describes the general nature and level of work, but is not intended to be an exhaustive list of all responsibilities and duties which may be required.

REQUIRED JOB SPECIFICATIONS

Education : High school diploma or equivalent required; some college and/or training preferred.

Certification or Accreditation : None.

Experience : Minimum two-years administrative assistant work preferred.

Essential Skills : Keyboarding and computer proficiency to include Microsoft Office Suite and database programs; excellent interpersonal communication skills, both written and verbal; Bilingual (English/Spanish) preferred*; proficient mathematical abilities; proficient filing and sorting skills (alphabetical and numerical). Ability to perform job duties with a high degree of accuracy.

*Bilingual staff must possess sufficient English/Spanish language proficiency to facilitate translation of verbal and written data in all forms and ability to provide accurate translated information.

Essential Mental Abilities : Ability to multitask, exercise good judgment, be flexible, organize and prioritize. Ability to work as a team member and to be self-directed. Ability to maintain confidential information.

Essential Physical Requirements : Ability to lift and carry 15 lbs. a distance of 15 feet; ability to sit for extended periods of time. Sufficient mobility, strength and range of motion to stand, kneel or squat, reach, twist and bend. Sufficient manual dexterity and hand-eye coordination to perform repetitive keyboarding and fine motor activities; sufficient vision and hearing to perform job duties. Ability to drive a motor vehicle.

Exposure to Hazards : Repetitive motion tasks; sitting for long periods of time; use of personal computer and other office equipment; driving and riding in a motor vehicle.

Working conditions : Indoor office; occasional local and out of town travel.

EMPLOYMENT CONTINGENT UPON :

Pre-employment health screening as required by Agency and position (may include, but is not limited to: drug screening, occupational health screening and/or functional testing)

Central Background Registry enrollment

Valid Oregon Driver License

Proof of current personal automobile insurance in accordance with Agency policy

Three (3) years DMV court print driving record

Approval to drive from Agency insurance carrier – requires at least 21 years of age

REPORTS TO: Human Resources Director