Retail Store Manager

Now Hiring: Store Manager – Southern Oregon Goodwill®

Are you ready to lead with purpose and passion? Join our fast-paced, high-energy team at Southern Oregon Goodwill and help us turn donations into jobs! We're looking for a dynamic Store Manager who thrives in a mission-driven environment and is ready to make a real impact in their community.

What You’ll Do:

As a Store Manager, you’ll oversee daily store operations, drive sales, and lead a team committed to excellence. You’ll play a key role in supporting our mission to enable employment by providing opportunities for personal and professional growth, while committing to sustainable practices.

Key Responsibilities:

• Consistently demonstrates sound leadership practices.
• Performs duties in a manner that promotes team concept and reflects Goodwill’s mission and ethics, in accordance with all Goodwill policies, procedures, codes of conduct, CARF standards, and accepted business practices.
• Consistently demonstrates and incorporates principles of safety, loss prevention and risk management for self and others into daily activities and ensures participation in Goodwill safety programs. Attends required safety training and will participate in safety drills and exercises. Ensures tools and equipment are always in good working order and uses equipment safely.
• Works cooperatively with all organization employees, participants, customers, and other persons contacted during performing duties. Shows respect and sensitivity for those with barriers to employment.
• Consistently provides excellent customer service to internal business partners and external customers.
• Performs other duties as assigned that would lead to successful operation of department, team and/or mission.

What We Offer:

We believe in taking care of our team. Our robust benefits package includes:

• Competitive wages
• Medical, Dental, Vision & Life Insurance
• Retirement plan with employer match
• Generous vacation, sick time, and holiday pay
• 50% employee discount
• Tuition assistance
• Opportunities for growth and development
• And much more!

Why Goodwill?

At Southern Oregon Goodwill, we’re more than a retail store—we’re a community resource. Every item sold helps fund job training and employment programs for people facing barriers to work. When you join our team, you’re not just starting a job—you’re building a career with purpose. Our Mission is to enable employment by providing opportunities for personal and professional growth, while committing to sustainable practices.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. In addition, the requirements listed below are representative of the essential knowledge, skill and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Speak and understand the English language sufficient to read materials, communicate with customers and coworkers.

• Must be able to demonstrate competency in all levels of duties.

• Detail-oriented with the highest level of integrity and confidentiality.

• Effective communication and interpersonal skills.

• Previous experience with supervision and leadership of employees.

• Must have experience with money handling procedures.

• Perform simple mathematical calculations.

• Experience operating office equipment including computer, telephone, fax and copy machine.

• Proficient in Microsoft Teams and Excel

Education and Experience:

• High school diploma

• 3 years recent retail supervisory or management experience.

• A college degree in Marketing, Retail or related field is preferred but not required.

Physical Requirements and Working Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Medium physical demand level.

• While performing these duties, the employee is regularly required to sit and stand for prolonged periods of time; use hands and fingers to handle or feel; reach with hands and arms and talk and hear. Frequently required to walk and/or stands for up to 8 hours per day.

• Must regularly lift, carry, and/or move up to 20 pounds and up to 50 pounds occasionally. Ability to push/pull and carry up to 30 pounds. Kneels, stoops, and bends frequently.

• Occasional need to push heavy, wheeled carts, pallet jacks, hand trucks and other material handling equipment with loads weighing up to 250 pounds.

• Specific vision abilities required by this job include close vision. Local and regional travel is required.

• Work is performed primarily indoors in a climate-controlled space. May occasionally perform work in outside weather conditions.

• Ability to climb ladders; move or handle merchandise throughout the facility; ability to operate and use all equipment necessary to run the operation; and be able to train others to use that equipment.

The mission of Southern Oregon Goodwill Industries is to enable employment by providing opportunities for personal and professional growth, while committing to sustainable practices. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Management may add to or change the duties of this position at any time.