Temporary Patient Services Representative (Front Desk) – Part-Time

Make a Difference in Healthcare — Part-time
Join a compassionate cardiology team, gain valuable healthcare experience, and help patients feel cared for from the moment they walk through the door.

This is a temporary part-time position expected to last approximately 3 months and is a great opportunity for someone interested in gaining experience in a professional healthcare environment, learning medical office operations, and contributing to a team focused on high-quality patient care.

This role is ideal for individuals who are organized, friendly, dependable, and enjoy helping people.

Be the First Impression Patients Trust

At Southern Oregon Cardiology, we are more than a clinic—we are a team committed to delivering nationally recognized cardiovascular care with the warmth and compassion of a hometown practice.

The Front Desk Patient Services Representative plays a vital role in creating a welcoming, organized, and professional environment for our patients. In cardiology, many patients arrive feeling anxious or uncertain — your kindness, professionalism, and attention to detail help set the tone for a positive patient experience.

This is not simply a front desk role — it is a position of trust and responsibility within a highly coordinated clinical environment.

Position Summary

The Patient Services Representative (PSR) – Front Desk is responsible for welcoming patients, coordinating check-in and check-out processes, scheduling appointments, and ensuring accurate patient information within the Electronic Health Record (EHR).

This role supports both patients and the clinical team by helping the clinic run efficiently, professionally, and on schedule.

Key Responsibilities

Patient Check-In & Check-Out

• Greet patients and visitors in a professional and welcoming manner.
• Check patients in and out for appointments.
• Verify and update patient demographics and insurance information.
• Collect co-pays and process payments.
• Schedule follow-up appointments according to provider instructions.
• Provide patients with forms, instructions, and general information as needed.

Scheduling & Administrative Support

• Schedule new and established patient appointments.
• Maintain provider schedules and communicate scheduling needs to appropriate staff.
• Answer phones and direct calls appropriately.
• Document patient interactions accurately in the EHR.
• Assist with general administrative and office support duties as assigned.

Team Collaboration & Professional Conduct

• Demonstrate accountability, professionalism, and respect in all interactions.
• Contribute to a culture of collaboration, excellence, and continuous improvement.
• Participate in role-relevant training and cross-training opportunities.
• Comply with all organizational policies and procedures, including HIPAA, OSHA, and workplace safety standards.

Qualifications

• High school diploma or GED required.
• Basic computer proficiency, including experience in Windows-based systems.
• Strong organizational skills and attention to detail.
• Friendly, professional communication skills.
• Ability to multitask and remain organized in a fast-paced environment.
• Experience in a medical office, customer service, or front desk role preferred.
• Bilingual (Spanish) preferred.

Physical & Work Environment Requirements

• Prolonged sitting and computer use.
• Frequent interaction with patients and staff.
• Ability to communicate clearly and effectively.
• Occasional lifting of up to 15 pounds.

Temporary Position Details

• This is a temporary part-time position expected to last approximately 3 months.
• This role is a great opportunity for individuals interested in gaining experience in a healthcare setting, learning medical front desk operations, and supporting a high-performing clinical team.
• Part-time schedule will be discussed during the interview process.

Join a team where compassion and excellence work side by side.

If you are dependable, detail-oriented, and enjoy helping people, we invite you to apply.

Job Type: Temporary, Part-Time
Work Location: In person

Pay: $18.00 - $24.00 per hour

Work Location: In person

Salary : $18 - $24