Front Desk Associate - Gymnastics Academy

Summary: Responsible for professionally interacting with customers, as well as the execution of administrative, organizational, and marketing tasks by performing the following duties.

Duties and Responsibilities include the following. Other duties may be assigned.

• Answers telephones, takes accurate messages, and screens and directs telephone calls for management.
• Greet customers and incoming visitors, promptly notifies appropriate person of their arrival.
• Maintains an organized office calendar and schedules meetings and appointments as needed.
• Provides administrative support for special projects to include research, compiling data, and preparation of summary reports based on results.
• Maintains files in an organized and accessible manner to include updating information, purging files on a regular basis, and creating new filing systems as needed.
• Types correspondence and various documentation in proper format and proofreads/distributes as assigned.
• Responsible for reviewing and answering emails and correspondence.
• Performs outbound follow up calls following trial classes to encourage registration with the gym.
• Maintains and updates social media sites to increase marketing efforts and increase membership.
• Responsible for handling cash, checks, credit card and other payments for the gym.
• Performs cleaning duties as needed.
• Performs other related duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)

• High school diploma or general education degree (GED); and one to two years related experience and/or training; or equivalent combination of education and experience.
• One year or more experience in an office setting performing administrative functions.
• Previous experience working in a gymnastics or youth sports environment helpful not required.
• Working knowledge of Google Docs, Google Sheets and Gmail; Microsoft Excel, Word, PowerPoint, and Outlook.
• Knowledge of iClassPro or other registration software helpful.
• Demonstrate interpersonal skills and proficiency in business vocabulary to effectively represent the gym and the company to outside parties
• Ability to calculate figures using math to calculate change, discounts, interest, proportions, and percentages.
• Familiarity with social media including Facebook, Instagram, Google, and Yelp
• Familiarity with how to customize and update a website
• Excellent interpersonal, oral, and written communication skills
• Excellent writing, proofreading, and editing skills
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers; handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Note : This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Job Type: Part-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Professional development assistance
• Vision insurance

Shift availability:

• Night Shift (Required)

Work Location: In person