Financial Services Assistant

Full Time / Hourly / Non-Exempt

WORK SCHEDULE

Monday through Friday 8:00 am – 5:00 pm

JOB SUMMARY

The Financial Services Assistant is a dual-function role responsible for the input of student data and initial financial enrollment. This position manages the enrollment of new undergraduate students in a payment plan and serves as a front-line cashier for the Business Office. The primary purpose is to ensure high-level customer service for new, incoming students while providing professional, accurate processing of university funds and student account payments.

RESPONSIBILITIES

Essential Functions:

• Payment Plan Enrollment: Enroll new, undergraduate students in a payment plan with high levels of efficiency and accuracy.
• Cashiering Operations: Process payments for tuition, fees, and other university income via cash, check, and credit card; manage the distribution of student refund checks.
• Data Stewardship: Direct management of CRM data accuracy, including information collected at college fairs, church events, and on-campus recruitment activities.
• Financial Reconciliation: Accurately balance the daily cash drawer and prepare bank deposits in accordance with university financial policies.
• Academic Documentation: Process transcripts and other essential documentation for new applicants to ensure timely admissions decisions.
• Customer Service: Provide professional communication and assistance to prospective students and parents regarding both application status and billing/payment plan inquiries.
• Ability to work under pressure and meet deadlines
• Ability to maintain positive interpersonal relationships
• Ability to work independently
• Ability to operate office equipment
• Ability to provide quality customer service
• Additional duties as assigned

Required Qualifications:

• Southern Nazarene University is an expression of the Church of the Nazarene. According to SNU policy, all faculty and staff must profess faith in Jesus Christ, possess a strong personal Christian commitment and be committed to the SNU mission to make Christlike disciples through higher education in a Christ-centered community.
• As an institution of the Church of the Nazarene, applicants must understand and embrace the biblical principle that all people are created in the image of God and should be treated with dignity and respect, including a belief in equal opportunity to work, contribute, and flourish without discrimination.
• High school graduate.
• Minimum of two years of related work experience and/or relevant training.
• Possess strong verbal and written communication skills.
• Ability to prioritize multiple demands in a fast-paced work environment.
• Typing and spelling competency.
• Experience with various computer software applications.
• Data entry experience.

Preferred Qualifications:

• Some college coursework.
• Experience in higher education admissions or financial services.
• Specific experience with Colleague/Banner systems.

Supervision Received:

Receives supervision and work assignments from a designated supervisor, although other staff members in the unit may provide work direction.

Supervision Exercised:

May be responsible for the coordination of work assignments for student employees.

Apply Online for this position at Southern Nazarene Careers

Benefits

Generous benefit structure including family health insurance plan (shared cost), long term disability, dental insurance, group life insurance, retirement matching, tuition remission, vacation, sick leave, personal days, and holidays.