What are the responsibilities and job description for the Process Administrator position at Southern Management Companies, LLC.?
WHAT WE ARE LOOKING FOR:
The Process Administrator effectively screens all applicants applying with the Southern Management communities which entails: verifying employment history, rental history, credit history and information provided on or missing from the residential application.
WHAT WE EXPECT FROM YOU:
- Effectively screen all applicants applying with the Southern Management Communities which entails: verify employment history, verify rental history, credit history and information provided on or missing from the residential application
- Run Credit Reports, Registry reports, Canadian Reports, Dunn and Bradstreet Reports as needed
- Run MSSO Reports on Team Members, Military, Rental Assistance and Graduate Program
- Effectively communicate with the communities and with Southern Management's collections department, both in writing and verbally
- Update the reports for the process center files on a daily basis
- Assist with Front Desk duties as needed
- Provide any other help as needed
- Contribute to the team's effort by accomplishing tasks and assisting with projects as needed
- Comply with all Southern Management's policies and procedures
- Perform various other duties as assigned by Director of Quality Assurance
- Review all information on each application to assure all pertinent documents (signed release form, photo ID, paystubs, and etc.) have been sent and the application has been entered into Jenark/Yardi.
JOB KNOWLEDGE & SKILLS:
- Knowledge of computers
- Communications skills
- Light typing-40 wpm
- Ability to complete forms with complete accuracy
- Ability to update reports for the process center files on a daily basis
- Ability to communicate with all team members effectively
- Knowledge of Tax Assessment, Portico and other business database
- Strong knowledge of the Application Processing Manual
Qualifications:
- High school diploma
- Two (2) years of office experience with credit and rental history reports