What are the responsibilities and job description for the Leasing Professional position at Southern Management Companies, LLC.?
Provide exceptional customer service, fostering positive resident relationships, and supporting the community's occupancy and retention goals. The ideal candidate is a motivated, customer-focused professional with proven sales experience and a track record of meeting or exceeding performance goals and sales targets. Strong communication, social media marketing, advertising, organizational, problem-solving, and relationship-building skills are essential for success in this role. Must be available to work weekends.
WHAT WE ARE LOOKING FOR:
Our Leasing Professionals are brand ambassadors for our communities, bringing people and apartment homes together. They are energetic and compassionate individuals with sales expertise and a passion for building relationships.
Our Leasing Professionals are brand ambassadors for our communities, bringing people and apartment homes together. They are energetic and compassionate individuals with sales expertise and a passion for building relationships.
WHAT WE EXPECT FROM YOU:
- Encourage and build positive relationships with all team members, customers, and vendors
- Manage the leasing process from first point of contact to move-in
- Execute follow-up plan for future residents who do not rent on first visit
- Meet or exceed traffic, application, move-in, wait list, and conversion ratio goals
- Complete all leasing paperwork and processes per internal quality control processes
- Inspect apartments and the community to ensure product quality
- Conduct new resident move-in orientations
- Conduct outreach marketing
- Contribute to community/company engagement efforts
- Perform other duties as assigned by manager or supervisor
JOB KNOWLEDGE & SKILLS:
- Sales aptitude with attention to detail
- Flexibility in a fast-paced environment
- Excellent written and verbal communication skills
- Strong organizational capabilities
- Competence with Microsoft Word and Excel
- Proficiency utilizing the internet for marketing, advertising, and sales-related purposes
- Ability to demonstrate behaviors which cultivate a positive professional culture
Qualifications:
- High school diploma or GED
- Experience in leasing, sales, customer service, retail, or hospitality
- Experience with Yardi products a plus