What are the responsibilities and job description for the Clinic Care Aide - Call Center position at Southern Illinois Healthcare?
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Position Summary
- Responsible for working collaboratively with physicians and other caregivers to deliver appropriate treatment and medical interventions in an ambulatory office setting.
Education
- High School diploma or equivalent
Licenses and Certification
- Current BLS certification; BLS from American Heart Association (AHA) preferred
- Certified Nurses Aid certification preferred
Experience and Skills
- Technical Experience: 1 year of clinical office experience preferred. Ability to perform manual blood pressure required.
- Customer Service: 1 year of customer service experience preferred
Role Specific Responsibilities
- Demonstrate quality communication skills between the care team, outside agencies, patients, and their families through written, verbal, observation, and empathy skills.
- Rooms the patient and documents required and updated clinical information in the electronic medical record following policy and procedures for process.
- Demonstrates completed competency for accurate and appropriate documentation in the EMR and patient care following scope of clinical role outlined in policy.
- Follows office procedures to monitor expiration dates and storage conditions of medications and supplies.
Compensation (Commensurate with experience):
$18.28To
$27.42To access our Benefits Guide/Plan Information, please click the link below:
http://www.sih.net/careers/benefits
Benefits:
401K Plan, Health Insurance, Vacation & Paid Time OffSalary : $18 - $27