CASE MANAGER - WRAP AROUND FACILITATOR/CSED W

Job Title: Wraparound Care Coordinator – CSED Waiver 

Job Summary:
The Wraparound Care Coordinator provides individualized care coordination for children and families under the CSED Waiver program, guided by the wraparound philosophy that emphasizes empowering families. Wraparound care is a structured process — not a single service — designed to coordinate formal services and natural supports to achieve positive outcomes for youth and their families. Flex Hours May Be Available.

Key Responsibilities:

• Build and maintain a Child and Family Team for each youth, including the family, advocates, lead agency staff, providers, and informal supports.

• Initiate contact with families within 3 days of referral and conduct face-to-face meetings within 7 business days to discuss goals, roles, expectations, safety, and stability needs.

• Develop and maintain individualized Plans of Care, incorporating formal and informal supports and evidence-based practices.

• Create a Family Narrative outlining the family’s story, vision, needs, and strengths.

• Develop and update Crisis/Safety Plans and Natural Disaster Plans, ensuring 24/7 availability for family support during crises.

• Maintain ongoing knowledge of community resources, develop relationships with service providers, and identify supports that strengthen the family’s capacity and independence.

• Evaluate Plan of Care effectiveness regularly and collaborate with the Child and Family Team to adjust interventions as needed.

• Maintain a caseload not exceeding 15 partnered families.

Wraparound Philosophy:

The wraparound approach emphasizes:

• Building on strengths to meet needs

• One family, one plan

• Best fit with culture and preferences

• Community-based responsiveness

• Increased parent choice and family independence

• Care for youth in the context of their families

• Never giving up

Education & Experience:

• Minimum B.A. or B.S. degree in Social Work, Psychology, Human Services, or a related field.

• Prior experience in human services required; experience with Wraparound and CSED Waiver services preferred.

• Must attend all required trainings to maintain and advance knowledge of Wraparound and CSED Waiver services.

Qualifications:

• Strong interpersonal, communication, and organizational skills.

• Ability to coordinate multiple providers and supports across systems.

• Commitment to family empowerment and culturally responsive care.