Social Services Assistant

Supports the Social Services Department  in the admission and discharge process. Serves as the back up to the Director of Social Services. Works with social services to ensure the psychosocial needs of the residents and patients are met.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.• Assists in the completion of care plans and psychosocial assessments.• Coordinates care plan meetings with families.• Coordinates, notifies and documents room changes and roommate notifications when necessary.• Conducts tours of facility with potential residents / patients and their family members.• Ensures specialized equipment is ordered as indicated (reviews contract content for need to obtain prior approval from authorized payer).• Completes records and documentation in accordance with company policy and state and federal guidelines.• Helps resolve concerns of Resident and/or Family and participates in the Guardian Angel Program.• Provides patient comfort by utilizing resources and materials; transporting patients; answering patients’ call lights and requests; reporting observations of the patient to nursing supervisor.• Primary Back-Up for the Director of Social Services when out on PTO, FMLA or the Director of Admissions position is open.• Protects organization’s value by keeping patient information confidential. • Services and protects the facility by adhering to professional standards, company policies and procedures, federal, state, and local requirements, and standards.

ADDITIONAL DUTIES AND RESPONSIBILITIES may include the following. Other duties may be assigned. 

                                                     Learn More about Florida's Care Provider Background Screening Requirements Here:

                                                              FL Clearinghouse | Florida Agency for Health Care Administration

Qualifications:

ENTRY QUALIFICATIONS• Minimum high school diploma or equivalent required.• Minimum of a bachelor’s degree in social work or a bachelor’s degree in a human services field including, but not limited to, sociology, gerontology, special education, rehabilitation counseling, and psychology and • One year supervised social work experience working directly with individuals in a health care setting.• One or more years’ experience in health care education/ marketing / insurance or commensurate educations preferred.• Must be familiar with medical terminology.• Proficient in the use of personal computer.SUPERVISORY RESPONSIBILITIESn/aPHYSICAL DEMANDS AND ENVIRONMENTWorking in normal office environment, employee may be required to sit, bend, stoop, use keyboard, see, talk and hear. May occasionally lift medium to heavy objects including assisting with the movement of Residents. In compliance with applicable law, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.OTHER REQUIREMENTSParticipates in (or conducts) company-sponsored training to safeguard against improper use and disclosure of resident’s protected health information. Monitors and ensures compliance with company policies, procedures and state and federal law. By his / her signature below, employee agrees to adhere to and oversee communication of privacy guidelines relative to the confidentiality of residents' protected health information.JOB DESCRIPTION REVIEWI understand this job description, its requirements, and that I am expected to complete all duties as assigned. I understand the job duties, may be altered from time to time. I have noted below any accommodations that are required to enable me to perform those duties. I have also noted below any job duties that I am unable to perform, with or without accommodation.