Associate Automation & AI Engineer

What You Need To Know

Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As the premier wine and spirits distributor, Southern Glazer’s isn't just one of Forbes’ Top Private Companies; it's a family-owned business with deep roots dating back to 1933.

The reputation of Southern Glazer’s is well-established, and it's no surprise that we are regularly recognized for our culture. Southern Glazer’s has been recognized by Newsweek as one of America’s Greatest Workplaces for Inclusion and Diversity, as well as for Women and Parents and Families. These accolades speak volumes about our commitment to creating a supportive and inclusive culture of belonging for all employees.

As a full-time employee, you can choose from a wide-ranging menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

By joining Southern Glazer’s, you would be part of a team that values excellence, innovation, and community. This is more than just a job – it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people.

Overview

The Associate Automation & AI Engineer supports the team by building reports, automating repetitive manual work, and applying AI-assisted tools to low-complexity operational tasks that may have technology or service impact. Partnering with stakeholders to understand their needs, this early-career role develops Power BI reports, supports basic automations and integrations between systems, and learns to use AI tools to improve reporting and reduce manual effort. The Associate Automation & AI Engineer takes ownership of their work product with guidance and works as an individual contributor under immediate supervision, with structured mentorship to build their skills over time. The emphasis is on learning, not expertise: the goal is to understand how systems, data, and integrations work, to interact with stakeholders to turn their needs into practical solutions, and to steadily grow into more independent, higher-impact work. 

Duties and Responsibilities

• Partner with team members and stakeholders to understand their reporting and information needs.
• Build and maintain Power BI reports and dashboards using approved, governed data sources.
• Learn how the team’s systems, data sources, and integrations work, building understanding over time rather than being expected to be an expert on day one.
• Assist with automating repetitive, manual tasks using tools such as Power Automate and Microsoft 365 Copilot.
• Learn how API integrations work and help connect systems (for example, ServiceNow with other platforms), with guidance.
• Assist with data and integration platforms such as Databricks to help build reports and connect systems, learning these tools as you go.
• Learn to use AI to help build reporting and dashboard solutions and, over time and with guidance, support simple machine-learning (ML) models.
• Write and maintain simple scripts (e.g., Python or PowerShell) to support automation and data preparation.
• Test reports and automations to confirm they work as intended before they are used.
• Assist with operational and incident-related reporting and help improve the quality of operational data.
• Help keep clear, up-to-date documentation for the reports, automations, and workflows you build.
• With mentorship, grow toward identifying automation opportunities and recommending simple solutions.

Minimum Qualifications

• Bachelor’s degree in any field, or an equivalent combination of education and hands-on IT or technical experience. A degree in a technical field (e.g., Computer Science, Information Systems) is helpful but not required.
• Typically, 1 – 3 years of experience in an IT, technical support, operations, or other relevant role.
• Basic knowledge of reporting and automation tools (e.g., Power BI, Power Automate, and a scripting language such as Python or PowerShell).
• Basic comfort working with data (e.g., spreadsheets and databases).
• Strong communication skills and the ability to work with people to understand their needs.
• Eagerness to learn new tools and grow technical skills on the job.
• Native-level proficiency/fluent in English.

Preferred Skills

• Exposure to Microsoft 365 Copilot or other AI-assisted tools for automation, summarization, or reporting.
• Familiarity with IT service management platforms (e.g., ServiceNow), including their reporting or AI and automation capabilities.
• Interest in learning data and integration platforms such as Databricks to help build reports and connect systems.
• Basic understanding of APIs and how systems connect and share data.
• Curiosity about using AI development assistants to help build reports, dashboards, and simple machine-learning (ML) models.
• Experience creating reports, dashboards, or documentation for non-technical audiences.
• Prior experience in an IT operations, service desk, or ITSM environment.
• Ability to explain technical topics clearly to non-technical stakeholders.
• Ability to investigate and analyze information and draw conclusions.

Physical Demands

• Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or mobile device
• Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, and stooping
• May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

EEO Statement

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.

If you have any questions or concerns about whether this posting complies/adheres with local pay transparency requirements, please contact the SGWS talent acquisition team at NationalTA@sgws.com