What are the responsibilities and job description for the Cash Application Analyst position at Southern Dock Products of Charlotte - A Division of DuraServ Corp?
Job Summary
The Accounts Receivable (AR) Cash Applications Analyst III is responsible for overseeing and executing the cash application process to ensure accurate and timely posting of customer payments. This role involves handling complex transactions, resolving discrepancies, and improving processes to optimize the efficiency and accuracy of cash applications. The Cash Applications Analyst II works closely with the AR team, customers, and other departments to ensure seamless financial operations.
Essential Job Functions
LEADERSHIP COMPETENCY MODEL
This Role Requires The Demonstration Of The Following Competencies
Instills Trust | Communicates Effectively | Demonstrates Customer Focus | Takes Initiative | Makes Quality Decisions | Drives Growth | Ensures Accountability | Drives Results
Knowledge, Skills, And Abilities
DuraServ is an equal-opportunity employer. We prohibit discrimination and afford equal employment opportunities to team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Our EEO policy applies to all aspects of the relationship between DuraServ and its team members, including recruitment, employment, promotion, transfer, training, working conditions, compensation, benefits, and application of policies.
The Accounts Receivable (AR) Cash Applications Analyst III is responsible for overseeing and executing the cash application process to ensure accurate and timely posting of customer payments. This role involves handling complex transactions, resolving discrepancies, and improving processes to optimize the efficiency and accuracy of cash applications. The Cash Applications Analyst II works closely with the AR team, customers, and other departments to ensure seamless financial operations.
Essential Job Functions
- Oversee and execute the daily cash application process, ensuring accurate and timely posting of payments to customer accounts.
- Handle complex transactions, including wire transfers, ACH payments, lockbox payments, and checks.
- Investigate and resolve discrepancies related to payment applications, such as unapplied payments, short payments, and overpayments.
- Ensure all cash receipts are accurately recorded and discrepancies are promptly addressed.
- Identify and implement improvements in the cash application process to enhance efficiency and accuracy.
- Prepare and present regular reports on cash application activities, including metrics on accuracy and timeliness.
- Work closely with the AR team, credit analysts, and other departments to ensure coordinated and efficient financial operations.
- This job description is not designed to cover or contain a comprehensive listing of the required activities, duties, or responsibilities of the team member. Duties, obligations, and activities may change, or new ones may be assigned at any time with or without notice.
LEADERSHIP COMPETENCY MODEL
This Role Requires The Demonstration Of The Following Competencies
Instills Trust | Communicates Effectively | Demonstrates Customer Focus | Takes Initiative | Makes Quality Decisions | Drives Growth | Ensures Accountability | Drives Results
Knowledge, Skills, And Abilities
- Knowledge of receivable processes
- Skilled in using various payment methods such as wire transfers, ACH payments, credit card processing and lockbox services.
- Knowledge of Enterprise Resource Planning (ERP) systems (e.g., SAP, Oracle), payment processing platforms, and potentially CRM software.
- Understanding of best practices for workflow optimization and identifying areas for automation in the order-to-cash (O2C) cycle.
- Ability to identify and resolve problems.
- Advanced proficiency (knowledge) with Microsoft Office 365.
- This position has no supervisory responsibilities.
- In office environment
- Prolonged periods sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
- This job requires no planned business travel.
- High School diploma or equivalent is required. Associate or bachelor’s degree, preferred.
- Combining experience in accounting, finance, and bookkeeping practices of 2 or more years with education is desirable.
- Previous experience with accounting, accounts receivable, and cash application preferred.
DuraServ is an equal-opportunity employer. We prohibit discrimination and afford equal employment opportunities to team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Our EEO policy applies to all aspects of the relationship between DuraServ and its team members, including recruitment, employment, promotion, transfer, training, working conditions, compensation, benefits, and application of policies.